Thule Travel and Duffel Bag

I'm not one to write reviews especially negative ones but amazon delivered the bag in a really bad shape after waiting several days for it so i can use it for travel. It arrived in a well packaged large box with the extra paper padding so no issues with shipping. The bag must have been poorly stored in their warehouse possibly without a cover because every part of the bag was mess but the plastic bag it was placed in was clean. I like the backpack and this is possibly not Thule's fault but the inspection process before shipping wasn't good. I also bought the sling bag to go with it since it also serves as the waist strap but I will have to return it too. The bag design and quality looks great but I can't keep it in the condition it was delivered . Hope the messy condition is just as lt looks and no micro organisms that came along, amazon needs to fix this because now the bag is nolonger avaliable in the UK or EU.