where would I get the Micro-SD Card? Memory card was not included with the phone.

I took my sym card from the old phone to place in this one

Is there is way to stop phone from turning off when flipped closed?

I love this phone. when you close it the call goes off. but the problem is, does your carrier support this phone. I have mobile and have not had service for ten days. they keep giving me excuses. I love this phone so much. do not want to give it up but no one wants to give service on this phone I think they just want to get rid of flip phones. shame on technology. sometimes it goes in the wrong direction. good luck

Will this phone work with a wireless charger? is it Qi compatible? the charging port is broken

I don’t believe so - the phone has its own charge station that needs to be plugged in.

getting a provider to set my phone up is a problem.tried speedtalk and they could not do it.any ideas on provider?

I think you have to use T-Mobile. Since that is not a provider I wanted to use, I returned my phone.

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Description

📞 Flip, Feel, and Connect — The Senior Phone That Keeps You Close!

CRYSTAL CLEAR AUDIO - Hearing Aid Compatibility (HAC) and loud, clear sound quality keep conversations crisp and effortless.
STAY CONNECTED LONGER - Robust 1500mAh battery paired with an intuitive charging dock ensures up to 10.8 hours of talk time and reliable standby.
PERSONALIZED SPEED DIAL - Photo speed dial buttons with contact avatars make calling loved ones faster and more intuitive than ever.
EFFORTLESS COMMUNICATION - Classic flip design with big buttons and large fonts for instant readability and ease of use.
INSTANT EMERGENCY RESPONSE - Dedicated SOS button automatically dials emergency contacts, providing peace of mind for seniors and their families.

The Easyfone Prime-A1 Pro is a 4G flip phone designed specifically for seniors, featuring large buttons, big fonts, and a simple interface. It includes a 1500mAh battery with a convenient charging dock, an SOS emergency button for quick help, and photo speed dial for easy contact access. Compatible primarily with SpeedTalk SIM cards on T-Mobile’s reliable network, it offers clear sound with hearing aid compatibility and up to 10.8 hours of talk time, making it a dependable and user-friendly communication device.

Specifications

Aspect Ratio	16:9
Display	LCD
Resolution	1280 x 720
Screen Size	2.4 Inches
Supported Satellite Navigation System	GPS
GPS Geotagging Functionality	True
Item Weight	4 ounces
Number of Rear Facing Cameras	1
Number of Front Cameras	1
Camera Description	Front
Camera Flash	no flash
Human-Interface Input	Buttons
Sim Card Size	Nano
Water Resistance Level	Not Water Resistant
Headphone Jack	3.5 mm
Additional Features	Photo Speed Dial, Big button & Big Font & High Volume, Charging station
Compatible Devices	[PO] T-Mobile, SpeedTalk, Tello Mobile (limited to these networks)
Color	Red
SIM Card Slot Count	Single SIM
Connector Type Used on Cable	3.5mm Jack
Form Factor	Foldable Screen
Biometric Security Feature	Face Recognition
Operating System	Easyfone OS
RAM Memory Installed	16 GB
Memory Storage Capacity	16 GB
Video Capture Resolution	720p
Phone Talk Time	10.8 Hours
Connectivity Technology	Bluetooth
Wireless Network Technology	GSM, Wi-Fi, LTE
Cellular Technology	4G
Wireless Provider	MVNO
Battery Power	3 Watt Hours
Battery Type	Lithium-Ion
Battery Capacity	1500 Milliamp Hours

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.