Why do the balloons I received look different in color from their description?

It's normal for balloons to have color differences before and after inflation. You can try inflating balloons of every size and you will get the color you want.

How long can I expect them to stay inflated?

If you tie up the balloons tightly, they can last for more than one week. For best floating results, you can inflate the balloon 1-2 hours before the event. And please do not overfill or rub against overheated objects to avoid popping.

How to make the balloon garland?

The following figure shows the instructions. Our product comes with ribbons, which can be used to secure the balloons together. If you choose to use balloon strip, you will need to purchase them separately.

What should I do if I receive balloon with holes or if the balloon bursts after inflation?

Firstly, please be careful not to overfill or place it in direct sunlight. Secondly, we strictly control the quality of each batch of balloons, with a product qualification rate of over 99%. If you are the unfortunate 1%, please let us know.

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Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.