I received a damaged item

Please send photos of damaged item and shipping label to us and we will send a replacement

The machine didn't work

Please specify the issue and we will send the pre-paid return label if the machine is defective.

The water tastes weird

The cold water reservoir is made of ABS and the water tubes are made of silicone. It may have a plastic taste

The machine doesn't keep ice frozen

It is a water dispenser with ice maker. It can makes ice , but doesn't keep ice frozen. You need to keep ice in the freezer.

I want to return item

Please tell us the return reason and specify the issue and we will provide the pre-paid return label if the machine is defective.

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💧 Chill, sip, repeat—your hydration game just leveled up!

ICE ON DEMAND - Generates up to 22 lbs of fresh bullet-shaped ice daily with 0.88 lb storage for instant chill vibes.
ULTIMATE HYDRATION HUB - 3-in-1 hot, cold, and room-temp water plus bullet-shaped ice dispenser—perfect for any office or home setup.
SMART SAFE DISPENSING - Child-lock hot water and separate paddles for ice and water make hydration safe and seamless.
ECO FRIENDLY ENERGY SAVER - Activate ECO mode to cut heating at night—save energy without sacrificing convenience.
EFFORTLESS BOTTOM LOADING - No heavy lifting or spills—just slide in your 3 or 5-gallon bottle and stay hands-free.

This sleek 3-in-1 water dispenser combines hot, cold, and room-temperature water with an automatic bullet-shaped ice maker producing 22 lbs daily. Featuring a spill-free bottom-loading system compatible with 3 or 5-gallon bottles, intuitive touch controls, child safety lock for hot water, and an energy-saving ECO mode, it’s designed for modern, hassle-free hydration in any professional or home environment.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

3 in 1 Hot and Cold Water Dispenser with Ice Maker Bottom Load Water Jug for 3 or 5 Gallon Bottle 22lbs Daily Capacity Bullet-Shaped Ice, Black

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