Convenience Concepts Oxford 1-Drawer Console Table 39.5" - Farmhouse Sofa Display with Storage Shelf For Living, Family, & Dining Room, Modern Entryway Hall Table for Kitchen, Bedroom, Gray

This is a story with a good ending.We purchased this console table for an accent wall and it turned out to be a great and lovely addition to our remodeled apartment. We read some of the reviews which mentioned assembly challenges. I found the assembly instructions clear and easy to follow.My only issue was with the shelf & side panel bolts and lock nuts. I ran into a few sets that were not threaded well (not cross threaded) on both sides of the lock nut. I should have checked that all eight sets threaded completely through.When tightening one side of the bottom shelf, the bolt and lock nut felt tight, but was not completely seated. I then tightened a bit more which resulted in the lock nut rotating, in turn splitting the bottom support bar. It turned out three more sets of bolts would not completely thread with the lock nuts.I contacted Convenience Concepts and spoke with their awesome Illinois customer service team as mentioned in the assembly instructions and they could not have been more gracious and supportive. I explained my issue with the bolts not completely treading through the lock nuts and the split support bar.The customer service team confirmed my product color and within a day shipped out my parts via 3-day mail. They sent me a very supportive email with the shipping information and tracking number.The parts arrived with eight pairs of bolts and lock nuts already threaded. The nuts/bolts and replacement support bar were very well packaged and the console table is now well constructed and a great fit for our home.In their email to me, Convenience Concept stated “100% Customer Satisfaction is our main goal.” I was very impressed with their customer service and support. And would completely agree that they have met their goal. It’s reassuring to experience this again.

The table arrived promptly and included all parts. Assembly was a bit challenging until someone joined me to help. It really is easier to assemble with two people.While attaching the bottom support bar (#9) I accidentally attached it backwards which then placed the lock nuts (m) in the front. I had it all together before I realized my error. It didnt affect the structure in the least, but left the 2 lock nuts visible on the front on the table. I covered them with two of the 8 stickers included in the original package that were meant for the 4 visible lock nuts showing on each side panel. This left one uncovered lock nut showing per side panel. I contacted customer service and asked them to send another packet of same colored stickers so I could not only cover the exposed lock nuts on the sides, but would also have extra in case they were ever needed. The customer service center is phenomenal! Even though the error was my fault entirely, they sent the stickers out the same day they received the request and at no additional charge to me.I highly recommend this sturdy console table, and any other items available from Convenience Concepts. This company truly cares about good customer service.

Table works great in the area I use as an extra bedroom. Had to contact customer service to have two pieces replaced as the wood splintered when adding the screws. They were great to work with and replaced them quickly. Table is perfect size for a small area!

Easy to assemble. Beautiful blue color and addition to entryway.

I was very leery about ordering this console because of the mixed reviews about parts missing, holes not lining up, arriving broken, etc. This console arrived in excellent condition, not one ding, crack or missing part! It did take me several hours to put together by myself and you have to really pay attention to the diagrams and triple check that you are doing things in the right order but everything lined up perfectly. I was thrilled the drawer worked great as I have never put together a drawer before. I am on the backside of 60 and had to put together while taking care of my disabled daughter so I had a lot of interruptions but was successful! I have the cranberry console and it is gorgeous! The only negative thing I can say is the following morning, my house had a terrible paint smell from it so I opened the windows and in a few hours, the smell was gone. I am glad, after weeks of procrastinating, that I hit the "place order" button on this item.

Please note that I was looking for tables that looked good and wouldn't break the bank. These tables are not "top-notch" quality, but they're versatile and easy on the eyes.I just love the look of this table, and its versatility. I bought a white one to use as an entryway table, and a sea foam one to use as a coffee/tea bar.Bought them both in June. Assembled the white one, by myself, as soon as they got here. Some of the steps were tricky, and if you're doing this by yourself, with no help, PLEASE pay extra attention to the instructions. I made quite a few mistakes, but nothing that couldn't be fixed. 😂Also, be extra careful with screws. If you do it too hard, you might damage the "wood".I just assembled the sea foam one today. Love it as much as the white one, that's been assembled for almost 3 months now with no issues.I replaced the original knobs on both of these with some other ones I bought to give them a bit of a different look.I'd recommend them in a heartbeat.

I have a bunch of this furniture throughout the house to match things, and this one was just as easy as the rest to put together. Decent quality for the price. This company has also been great in the past if there is damage done to the furniture. This one arrived in perfection condition though. Always enjoy buying furniture from here.