Do you sell replacement seats separately?

Yes, we sell separate seat cushions. In fact, If there is a problem with your seat cushion, we can reissue it for free!

How much does the product weigh in total? What are the package dimensions?

The weight of this product is 53 pounds.The package size is 33.8 * 17.3 * 12.5in.

Will it roll on carpet?

Due to the soft carpet, the wheel will have a certain resistance to move on the carpet, it is recommended to remove the carpet when using, please choose carefully if it is not acceptable.

Can this be used to transfer from wheelchair to SUV vehicle?

It might be possible depending on the dimensions of the car. It is not suitable for large SUVs. We recommend that you have a car seat height in the range of 20-31.5in and a door width greater than 21.6in. It fits easily into the trunk of a car.

How much weight will the seat hold? how wide is this seat in inches?

It can bear 330 pounds, but it is not suitable for patients with a wider body type. The seat cushion size is 17.7 * 17 inches, and it is recommended that the width of the human body be less than 17.7 inches.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.