Why does my product recharge slowly?

1. Recharging to 100% about 2 hours requires the use of a charger of more than 65W; an 18W charger takes 5 hours to fully charge

Why does the displayed battery percentage number flash when charging?

It is not a display screen malfunction, but a design feature of the product to indicate charging status.

Why did I fail to get the power bank charged with my existing cable, but the cable attached can charge it？

The possible reason may be that your type-c cable is not standard, it doesn't have CC pin.We suggest using the cable attached or cable of branded.

Why is my power bank providing fewer charges than expected?

A power bank loses 30%-45% energy as heat during charging due to cable resistance and internal circuitry. A fully charged 20000mah Power Bank provides about 11000mAh-14000mah to devices.

Desertcart Logo

Deliver to Slovakia

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

⚡ Power Up Anywhere, Anytime — Because Dead Batteries Are So Last Season!

POWER THAT KEEPS UP - Charge your iPhone 15 up to 3.6x or fully power a MacBook Air on the go.
TRIPLE THREAT CHARGING - Simultaneously power 3 devices with dual USB-C and USB-A ports.
LIGHTNING FAST RECHARGE - Refuel the power bank in just 1h 40m—2-3x faster than typical 45W chargers.
UNIVERSAL COMPATIBILITY - Supports PD, PPS, QC, FCP, SCP protocols for seamless fast charging across devices.
CERTIFIED SAFETY RELIABILITY - CE, CB, FCC, NRTL certified for peace of mind during every charge.

The CUKTECH 15 65W Power Bank packs a massive 20000mAh battery into a sleek, compact design, delivering ultra-fast 65W charging for laptops and phones. With 3 ports supporting multiple fast-charging protocols, it powers up to three devices simultaneously. Certified for safety and reliability, it fully recharges in just 1 hour 40 minutes, making it the ultimate travel companion for busy professionals.

Specifications

Unit Count	1.0 Count
Item Dimensions L x W x Thickness	6.1"L x 1.73"W x 2.05"Th
Item Weight	504 Grams
Battery Cell Type	Lithium Ion
Color	Grey
Warranty Type	Limited
Recommended Uses For Product	Laptop, Phone, Tablet, Drone, Camera
Charging Time	2 Hours
Is Product Cordless	No
Output Current	6 Amps
Rapid Charging Performance	Charge MacBook Air up to 55% in 30 minutes.
Compatible Devices	Laptop, Tablet, Smartphone
Is Electric	Yes
Portable	Yes
Voltage	20 Volts
Power Source	Corded Electric
Amperage	6 Amps
Number of Ports	3
Connector Type Used on Cable	USB Type C, USB Type A
Battery Capacity	20000 Milliamp Hours
Additional Features	Digital Display, USB-C 65W Max, Short Circuit Protection, 20000mAh, USB-A 20W Max

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.