ALORAIRCommercial Dehumidifier with Pump, Up to 180 PPD (Saturation), 85 PPD at AHAM, 5 Years Limited Warranty, LGR Industrial Dehumidifier for Flood Repair, Crawlspace and Basement Drying (Blue)

Great product. Works really well and it has a built in pump that auto drains every time you turn it off. Well made industrial size, weight and quality. Used it once and got my money's worth. A+

Dehumidifier quickly removed moisture from our basement. The unit is quiet and easy to operate.

This is my third one. Oh-all three work flawlessly. I have a huge basement garage, lots of square feet and tall ceilings (okay lots of cubic feet). I bought one of these for the garage and it did fine but two would cover the space and do better. So-I have two in my mancave. The camper and classic car and daily drivers are safe from the humidity. Everything in the basement garage is kept dry, protected from the humidity. And-the temperature is actually 5-10 degrees cooler than the hot, humid, sticky air. So-why not add a third dehumidifier to my attic?-Yeah, it's well insulated but the furnace, holiday decorations, suitcases, etc. are up there. Well-now they're protected too. I think these dehumidifiers are well made. The cheap plastic kind from the big box hardware stores are expensive and don't handle the heavy duty continuous operation. This has a pump and drain line to move the water to a drain. You will want to have access to a drain. No internal catch basin, no auto-shutoff if you drain into a bucket. Set the desired humidity and this thing works! All 3 of them (helps to wait until they go on sale.) UPDATE: The unit I've had in operation since 2021 tripped my GFCI. I contacted the manufacturer. They were great to work with. They honored their warranty. First we went through some troubleshooting. They sent me a new motherboard-easy to remove and replace. Did not fix the problem. I had to mail the unit (I paid shipping, it's not cheap for the large box at 70lbs.) But-within one day of receiving it they offered a free replacement but no additional warranty or $XXX off a new one. I went with a free replacement-and they shipped it quickly. Overall a positive experience.

Great dehumidifier and wonderful customer service. We had an issue a couple of years after purchase and they immediately sent us the piece which solved the problem.

This humidifier works really well. It has kept my basement offices dry as a bone. It has one design flaw. As it has an internal drainage pump, if the pump needs work it's a big deal to disassemble the thing and get to the pump. At 21 months of service, I started getting an error message that indicated the pump was not draining properly. I looked up the troubleshooting and saw how to open the case and get to the pump to clean it. A filter in the system had become clogged white slimy gelatinous stuff created by some organism living in the water. I cleaned everything but the pump wouldn't work when I reassembled it. Support was very good and they are sending me a new pump. In the meantime in the most humid time of the year, I'm out of function for a week. I paid a little bit more attention to the cleaning and maintenance directions which advises you clean the pump to three times a year. This is the problem with an internal pump. There are algae suppressing tablets you can put in the water reservoir but you still have to take the case apart to get in there and drop a pill in. It was a lot less expensive than my previous Santa Fe dehumidifier which had an external pump. So I'm saying it's a great humidifier really well but you need to do maintenance and the maintenance is a royal pain. They could've designed it better.

Moisture removal:Once adjusted, it cycles on and off reliably. I check it against my humidity/temperature gauge and it is within a degree of 2. It is fairly quiet for the size of air movement.

Purchased this unit to help dehumidify a finished space in my garage. The unit worked perfectly and efficiently dehumidifying the space. Then one day about 6 weeks into ownership it wasn’t running and was displaying an e5 code on the display. I unplugged the unit and plugged it back in and it ran for another day or two and then threw the same error code and stopped working. Now it won’t run for longer than an hour.I contacted the company and they requested a bunch of pictures and information. Sent them in an email and they never responded. So I called again they never “received” my email. They then provided me with a phone number to text my photos. So I did. Then they responded a few days later asking me for an image I had already sent them twice. So I sent it again. Waited a few more days no response. I called back and spoke with them and was told the agent assigned to my case was not available but they could see that there was an update to my ticket and that they would need me to ship the unit back. This unit is 2 months old and it isn’t functioning. I do not have the original packing materials and having to source packing materials and pay out of pocket for them to remedy this situation is ridiculous. I was told they would need this unit back before they ship a new one. This company and their products are a joke. As soon as they found out a unit that’s less than 2 months old is not working they should have shipped me a box with a return label and as soon as it was dropped off shipped me a replacement.Now I’ve lost the money I spent on this turd and had to buy something else to replace it because I can’t afford to not have dehumidification.Lesson learned. Buy an aprilaire from a local supply house who will back their products. Don’t buy random junk off amazon.