Original S8 200mm Truck (Pair) (Sold in Pairs) Free Original Hardware & Risers

These trucks are amazing. You can go down hills with out any stability problems and you can turn faster then any other truck I have ever been on. Be careful though since I had to cut my board up a little to fit these on it, but it is well worth it.

Terrible customer service and owners don't seem to care.I was a fan of Original, and I was trying to decide what to buy for my 15y old son for his Christmas.I was contemplating getting an Apex 40 DD and contemplating for the truck between three choices.- S8: like I had it before- Rojas Hybrid: which is my new setup- Bear Grizzly: for it's light weightBut my latest impression from Original is- not a good brand equity management- negative customer experiences- feeling of lack of pride and technical knowledge; .... I should really say Original's Customer iDon'tCareIt is safe to say, I am leaning away from Original product all together now because of their "Customer iDon'tCare" and their lack of passion in their product support, especially on their trucks.My request to elevate complaints are never responded from management.--------- Original's Customer iDon'tCare emails -------On Dec 2, 2013, at 3:13 PM, Original Customer Support wrote:I already did.-Andrew----------------On Mon, Dec 2, 2013 at 3:13 PM, Tokyo NewYorkerwrote:Are going to forward the email?--------------On Monday, December 2, 2013, Original Customer Support wrote:Hey,Sorry to hear that.-Andrew-------------------On Mon, Dec 2, 2013 at 3:00 PM, Tokyonewyorkerwrote:Andrew, that is not really a happy answer I was looking for. I am just trying to get Physical information that can be measured, not trade secrets.Did you know some of your staff members are giving out outright ignorant info? Like your pivot angle is 45 degree.Any one with a elementary math will know, if the angle is 45, the two side of the triangle will be equal, and s8 does not have that.You are losing me as a customer with your condescending email and doing a good job turning me in to one more anti Original S people in the Silverfish.Please forward this email to Scott and Brad to see if they care or not.I would like to hear from them and find out what they say.Thank you.--------------On Dec 2, 2013, at 9:09 AM, Original Customer Support wrote:Hey,Sorry, but we do not have a spec sheet and if we did I don't think that is privileged information. Just tell them that our trucks are just meant for snowboard and surfing feel on the pavement and not meant for speed at all. Carving capability they give are better than any truck on the market and they do their job very well. Its a fun truck for flat ground and some small hills and thats it. Good luck.-Andrew----------------On Dec 2, 2013, at 8:57 AM, Tokyonewyorker1 wrote:I have been engaged in Truck talk in Silverfish .. But it's bee a little difficult to defend my beloved S8 some times.Do you have a spec sheet on the s8.Weight, truck angle (pivot), Rake etc.I have been resorting to saying things out of my eyeballing, such as I think the pivot is about 38~40 guessing from the length of the sides of triangle.. Etc.Please send me a spec especially on geometry!so I can tell my friends who wants to put down Original trucks in Silverfish, their impression or hear say about is based on myth because S8 has these geometric characteristics a,b,c.Thank you----------------