HP Neverstop Laser MFP 1202w Wireless Monochrome All-in-One Printer with cartridge-free toner tank, comes with up to 5,000 pages of toner in the box (5HG92A)

Let's Face It. This printer/scanner does everything it promises it does. Still I don't love it, but I like it. It's my first Wi-Fi Printer and cost me $300. I really like the refill method it has and it's not expensive, at least on Amazon. First you have to set it up. Difficult first time even by instructions. Once set up when Wi-Fi goes down the printer goes down and I haven't been able to configure LAN connectivity directly without Wi-Fi.As long as your Wi-Fi is up this works fine. When Wi-Fi goes down sometimes the printer is right where it left off when Wi-Fi goes back up. Other times your in for a bit of frustration to re-establish a Wi-Fi connection. I have to give it credit though, when it's up it works very well with all my android devices.Last Item: The construction of the printer is super, super cheap. They make paper with more integrity than the construction on this printer. Paper thin plastic all the way. Drop any part of this and the item is done. Basically, super super cheap construction. Feels like a bunch of technology stuffed into a house of cards. 40 years of HP products in my home and this is the cheapest construction I've ever seen.

I purchased this printer as a replacement for my old HP OfficeJet 8620. That printer was a workhorse, never had a problem, I loved the Instant Ink program. So when the printerhead died, I thought, well, I've gotten my money out of this one so I'll upgrade rather than replace the part.That was the wrong choice. I had a few requirements for a printer - Duplex, autofeed printing, scanning, and copying. Isn't too crazy for a 3-in-1 printer in 2020. Nope, only 1 home printer fit that requirement. BE CAREFUL on the HP site. They will say it will scan doublesided, but that means it will scan one side and then it will scan the other side separately and you can shuffle them into the order you want in the app. Fine for a couple of pages, not fine for 50+ pages of scanning. Once I figured that out and got this printer I bought it, got it quickly. 2 DAYS later, the printhead failed. I should have taken that as a sign from the universe that this was the biggest joke of a printer and an absolute piece of junk. I didn't. I went through amazon and got a replacement.This printer does not talk to half of my programs on my computer. So i have to save documents as a .pdf or something and then open them and print them that way. It disconnected from the network daily, so much so, I finally hardwired it to my computer just so I could get work done without restarting my printer all the time. It cannot tell when it is out of paper. It just keeps trying to pull from the tray. For all eternity. So you can't open the tray to add paper. If you do manage to slide the tray open between the pulls, it assumes there is a paper jam, will half the time become unresponsive and have to be restarted. The paper tray is an absolute joke. So flimsy and requires superhuman strength to get it wiggled back in when you add paper.It cancels prints just whenever.The 8620 could take multiple jobs and save them in its memory so you could just put it all in, then walk away while it works. Copying or printing or both - just get it all queued up and it will get it all printed. This one - a NEWER version - will do one job at a time. You must stand there and put in each job as the previous one finishes.The 8620 would do scanning 100% on the printer. It would scan and send the pdf to the computer. Easy peasy. There was a program to edit or whatever, but for 99% of scan jobs, that was adequate. This one will do zero scanning without the program being open and INTERNET AVAILABLE. Not a big deal for most people, but I live in the country and sometimes the internet is out. And apparently, even though my printer is hard wired, it needs internet to scan.The little screen is in a stupid location. It sticks up in front of the scanning bed so if you need to scan a book, it is right in the way of where the book could lay flat.I hate this printer so much I want to throw it out the window almost daily and I will NEVER buy a HP printer again unless I can find an 8620 somewhere to refurbish.I should have written a review in 2020, but I wanted to see if maybe it was just the "newness" of it and it would be better once I got used to it. 3.5 years later, I pray daily for a meteor to come through my roof and obliterate this printer.

I like this printer. I wanted a reliable B&W printer with low total cost of printing over the long term. My last printer was a Canon laser B&W and it proved difficult to install on my network of Mac computers. Canon service was non-existent, even for a new purchase, and the network proved unstable. I replaced the Canon with this HP. Installing the machine into my network was again a challenge and so I contacted HP support. It took a couple of hours working with the support staff member, but she was super competent - the kind of support you rarely find these days. The printer works like a charm, prints, scans and copies with good quality, and promises to cost very little to operate. What a joy - I can now print wirelessly from multiple computers, phones and I pad. As long as HP continues to provide such good service, I will remain a loyal customer.