PRISMXR Charging Dock Compatible with Meta Quest 3 Accessories Fast Charging Station for Quest3 and Controllers with 2 Rechargeable Batteries (Carina D1)

**Update 7/16/2025** Elevated from 3 to 5 stars! PrismXR Customer Service immediately responded to me both through email response and here on Amazon. Great response and they took care of me. They stand behind their products! Highly recommend this dock and the controller grips that match.------*Original Review* Just received from 2025 Prime Day sales. Was excited as it seems to check all my desired boxes. Unfortunately, the dock won't charge the right controller (**edit 7/16/25 PrismXR CS took care of the issue and all is well now!**). Sent an email to PrismXR's support. Will update the review based on resolution.Pros:+ Setup is easy+ I like the footprint: Low height (6" at the Quest 3, 7" at highest on my elite style strap), compact width (slightly less than 9" across), and good use of the +/- 12" depth that is created by aftermarket elite headstraps+ Comes with everything you need (including a 30W charging brick, decent length USB-C cable, rechargeable NiMH AA batteries and battery doors for both controllers)+ Includes an attachable, for/aft adjustable, rear headstrap rest to support a halo or elite style headstrap+ The new battery doors for charging fit more snug than the original controller battery covers+ Compatible with PrismXR's controllers straps that don't need to be removed to charge the controllersCons:- New out of the box my dock appears to be faulty. The right controller does not charge. Swapped left and right controller batteries to see if one was bad, but both batteries charge when in the left controller (**edit 7/16/25: PrismXR CS took care of me and all is well now!**)- Requires a stick on magnetic positioner for the bottom of the headset to attach to the dock's magnetic charging pins. Installing is easy with the included plastic alignment template and they also provide a spare, but not sure if this will interfere if you have a third party cover.Really hoping PrismXR's customer support is good and comes through with a resolution quickly. I really like the ease of use and compact footprint on my desk. Will update review based on their support.

The product is great. So easy to set up and getting working. It charges quickly. It isn't overly large and doesn't take up much more space than the headset itself. The only tricky part is, depending on your head strap, you may need to figure out how your head strap needs to be positioned when you place it in the cradle so the magnetic connection is correct and it will charge. Overall not that difficult to to do.My tag line mentioned customer service....well...it's really top notch. I had my charger for a few months and it started to not work properly. It wouldn't charge correctly, it would show as fully charged (green light indicator) even when I just got done using it. The head set was not fully charged and the indicator was saying was. I would fiddle with it and eventually it would then...after a while it wouldn't ever charge. I went on their discord channel and asked if anyone was having similar issues. I immediately received a response from the Prism XR team advising me they would send a DM. I received the DM, they asked a few questions, and then advised they would send a replacement free of charge. They wouldn't have any in stock to send for about three weeks, so they offered to send me out one of their battery belts, free of charge, so I would have something until the chargers were available. So I waited the three weeks and followed up with the contact I had from the DM message...the new...free of charge...charger was already on its way to me. He provided me the tracking number and I received it a day or two later. In today's world you don't ofter find companies who stand behind their products like this. They went above and beyond to make it right. I am very with the product and very impressed with their customer service. Anyone who is looking for some VR accessories, I would suggest you check out Prism XR...these guys are great!