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Q: What type of fuel does the Fire Bowl use, and is it included with the purchase?

The Fire Bowl comes with one can of Gel Fuel included with your purchase. Gel Fuel is a clean-burning, sustainable fuel source, safe for indoor and outdoor use.

Q: Is the Fire Bowl compatible with other fuel sources besides TerraFlame Gel Fuel?

Yes, you can use other fuels. However, for the best and safest experience, we highly recommend our TerraFlame Gel Fuel.

Q: How safe is it to use the Fire Bowl indoors? What precautions should I take?

The Fire Bowl is safe for indoor use. Ensure it's on a stable surface and has adequate ventilation. Never leave it unattended.

Q: Is the Fire Bowl safe to use on wooden surfaces or heat-sensitive materials?

Yes, the Fire Bowl is safe on most surfaces. Always ensure the surface is stable and has proper ventilation.

Q: What if my Fire Bowl arrives damaged?

If your Fire Bowl arrives damaged, despite secure packaging, we'll send a replacement promptly at no cost. Send us pictures of the damage to verify. We prioritize your satisfaction and stand by our product quality.

Q: What is the heat output of the Fire Bowl? Is it sufficient for outdoor heating?

The Fire Bowl puts out 3000 BTUs of radiant heat, creating a warm and cozy atmosphere. However, it's not designed as a primary source for outdoor heating.

Q: How do I extinguish the flame in the Fire Bowl, and can I reuse the fuel can after it's opened?

Slide the lid back on the can to extinguish the flame. If there's unburned gel fuel left, store it for future use. Shake the can before relighting.

Q: Is the Fire Bowl weather-resistant? Can it be left outdoors in all seasons?

While designed for indoor and outdoor use, protect the Fire Bowl from extreme weather. Cover or store indoors when not in use.

Q: Can I cook food directly over the Fire Bowl?

Pure Gel Fuel is clean burning and smoke-free so it’s ideal for roasting marshmallows. It is not designed as a cooking apparatus so we do not advise using it as a source for cooking.

Q: How should I clean and maintain my Fire Bowl to ensure longevity?

Wipe the Fire Bowl with a damp cloth to remove dust or debris. Do not use abrasive cleaners or submerge it in water.

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Have a Question? See What Others Asked

What type of fuel does the Fire Bowl use, and is it included with the purchase?

Is the Fire Bowl compatible with other fuel sources besides TerraFlame Gel Fuel?

How safe is it to use the Fire Bowl indoors? What precautions should I take?

Is the Fire Bowl safe to use on wooden surfaces or heat-sensitive materials?

What if my Fire Bowl arrives damaged?

What is the heat output of the Fire Bowl? Is it sufficient for outdoor heating?

How do I extinguish the flame in the Fire Bowl, and can I reuse the fuel can after it's opened?

Is the Fire Bowl weather-resistant? Can it be left outdoors in all seasons?

Can I cook food directly over the Fire Bowl?

How should I clean and maintain my Fire Bowl to ensure longevity?

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.