Is this engraving machine easy to assemble and use for beginners?

Yes, it is suitable for beginners, and you can quickly assemble it with the help of the user manual and videos. We also provide support and 24-hour professional service.

Is a computer necessary, or can it be operated through a smartphone?

Longer 20W Laser engraver comes with a 3.5-inch touchscreen and supports offline engraving. Save the files for engraving. It is also supported by a mobile application, allowing you to operate it on your phone.

How to update the firmware of this laser engraving machine?

The firmware of RAY5 is regularly updated to fix errors and add new features. It upgrade process may vary depending on the system. Detailed tutorials on firmware upgrades are included in the firmware package.

How do I maintain the RAY5 laser module?

1:Remove the laser protective cover and air duct; 2. Soak a non-woven cloth in a small amount of alcohol/isopropanol solution; 3. Carefully wipe the laser lens with the soaked non-woven cloth; 4. Reinstall the laser cover and air duct.

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Description

🚀 Elevate your craft with laser precision and vibrant creativity!

SMART TOUCH CONTROL - 3.5-inch touchscreen plus USB, WiFi & app connectivity for effortless, on-the-go adjustments.
VIVID COLOR MASTERY - Unlock ultra-fine 0.01mm engraving with a rich 256-color palette for standout designs.
POWERHOUSE PRECISION - Cut through 15mm wood & 0.05mm steel with blazing 20000mW laser power.
SEAMLESS MULTI TASKING - Control multiple machines simultaneously via upgraded 240MHz ESP32 chipset for nonstop productivity.
SAFETY MEETS DURABILITY - Laser head cover, safety glasses & emergency shutdown ensure secure, long-lasting operation.

The LongerRAY5 Laser Engraver boasts a powerful 20000mW laser capable of cutting diverse materials including wood, metal, and acrylic with ultra-high precision (0.01mm). Featuring a 256-color palette and a 400x400mm workspace powered by a 240MHz ESP32 chipset, it supports multi-machine control and continuous 24/7 operation. Its intuitive 3.5-inch touchscreen and multiple connectivity options (USB, WiFi, app) offer flexible control, while comprehensive safety features and robust build quality ensure reliable, secure use for professional and DIY creators alike.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.