LUXE BidetNEO 320 - Hot and Cold Water, Self-Cleaning, Dual Nozzle, Non-Electric Bidet Attachment for Toilet Seat, Adjustable Water Pressure, Rear and Feminine Wash, Lever Control (White)

The media could not be loaded. I've done a significant research on bidet products and ended up deciding on the Neo 320 for its hot water option at a reasonable price. I've had the chance to try many integrated fancy electronic bidets (especially during Japan travels), but I didn't want to spend the big bucks nor settle for a cold-water only bidet to end up missing the comfortable warm water option. I've uploaded a quick video of how the bidet works. I've done what I could to show the functions and how the nozzles work, so please excuse the unintended splashing. I had to block the water trajectory somehow...Cons:* I was quite disappointed that the cold & hot water inlet connections (braided metal and white line) are plainly visible as you can see on the video. The product photo only shows the sleek control console attached to the toilet seat, but there is no way you can hide the hot/cold water connection lines with the inlet openings facing straight back. The inlets should've at least been designed to face toward the neck of the controls or angled down so that the water lines could be hidden from direct view. I did my best to curve the lines toward the toilet neatly, but I still wince at the very visible eyesore.* I wish the product was made with more metal connectors and sturdier parts. If you're not careful, you could strip the plastic water connector threads by over-tightening with your wrench. The instruction manual does note this caution, so you should best heed the warning. I'm particularly not excited about the flimsy feeling control console. The whole unit moves along slightly whenever I lift/lower the knob to turn the unit on/off. This makes me wonder how long the plastic unit will last with the frequent unit manipulation/movement on daily basis. If the console neck/base were made a bit thicker, the issue could've been avoided.* Depending on the distance of your sink to your home's hot water tank/heater, it may take a long timebefore your bidet's water can get warm. Unlike electronic bidets, this bidet by design is very dependent on the available hot water supply from your sink line. I've installed the bidet in a small remote guest bath, so it can take minutes to get any hot water even at the sink at a higher water volume. Unless I've just taken a bath or used the sink's hot water, I have to wait a long time before being able to utilize the warm water at the bidet. This is not exactly at the fault of the product itself, but something that you should definitely consider if you plan on installing the bidet a long distance away from your hot water source. If you don't want cold water splashing your rear, you must let the hot water run at the sink and/or run the bidet's "nozzle cleaning" option before being able to use warm water. More often than not, I end up using the straight cold water because I don't want to wait or waste so much water. The cold water is actually not too bad and it can be quite refreshing to use once you get used to it. However, I do appreciate having the warm water option for the chilly winter days, and I'm glad that I paid a little extra for the optional luxury.Pros:* Installation was luckily very straightforward for me. I very much appreciated the included flexible water supply hose that came as an optional part (15/16" toilet tank connection with 9/16" toilet water supply connection). The only trouble I experienced was due to the existing toilet water supply line that was semi-rigid, and it refused to give way for the few inches of length added by the plastic cold water T-adapter attached to the toilet. Instead of having to visit a hardware store, I eventually noticed the thoughtfully included optional flexible hose to replace my rigid toilet line. For the hot water line, I had to drill a 5/16" hole on the side of my vanity, and the supplied white polyurethane hose line fit perfectly through the small drilled hole to connect to the metal T-adapter attached at the base of the hot water sink line. All needed parts were included in the kit, and I just needed an adjustable wrench, drill (for the vanity hole), and a flat screwdriver to disassemble my toilet seat. Parts included are:- Bidet assembly- Plastic T-Adapter (to attach to to the bottom of your toilet's 15/16" opening for the bidet's cold water)- 1/2" T-adapter flexible metal braided hose (to connect cold water from the t-adapter to the bidet)- Metal T-adapter (3/8" fittings to connect in between your sink's hot water valve and faucet supply line)- 10' polyurethane hose (hot water line that can be cut to fit in length to connect to the metal T-adapter)- Hot water inlet cap (if you don't need hot water line installed)- Rubber washers- and the optional aforementioned flexible toilet tank connection line.Please use TEFLON tape for all water connections! The instruction manual doesn't require it, but I always use the plumbing tape for all available water connections to prevent water leakage. A little extra steps spent here can save you from potential water damage.* I really like the nozzle guard that keeps the spray nozzles hygienic. As you can see on the video, the nozzles retract when not in use and are protected from direct [spray] exposures. You can simply swing open the guard should you feel necessary to inspect and clean the nozzles. Combined with the nozzle cleaning feature at the dial, I feel pretty confident that my bidet is kept sanitary and on a standby to be used readily.* The nozzle angles were impressively accurate from the very first use. For this, you will need to payattention when you're installing the unit under the toilet seat, and I aimed to place the unit as far back as possible without compromising the seat integrity. The rear of the toilet seat gets lifted about 3/8" as you can see on the video, but I decided not to add bumpers to level the seat since the seat is strong enough for this household and I don't want a gap near the front opening. If your bidet is not shooting at the correct spots, the unit placement under the toilet seat may need to be adjusted to move the spray point back or forward.* I appreciate the simple user friendly controls. You can adjust the water pressure by slowly lifting the main control knob, and you can adjust the spray angle between the Wash and Women dial options that you can see on the video. The Women option angles the spray out further front than the Wash option. Many fancy costly bidets may come with additional features such as massage, pulse, or even heated air drying, but those options generally will end up unused. It's probably best to leave the control dial set at the Nozzle Cleaning feature to curve an unintended splashing by guests or kids, but the operation is simple and intuitive enough for anyone to figure out on their own, should they choose to explore.* No more wet wipes! Although I still use toilet tissues, I don't need to use nearly as much toilet tissues as I used to. Some may dispense using the tissues altogether, but I personally feel better using some before and after the bidet use. In addition, I simply don't need to buy or use flushable wipes to feel really clean anymore. As long as the bidet unit lasts long enough, the savings may eventually make up for some of the sunk cost of the bidet purchase.* This bidet will fit most 2-piece toilets (separate toilet tank and seat stacked). I ended up installing it in one of my guest bath because of the toilet's configuration and proximity to the hot water sink, but I like having the option to install on other toilets. If your toilet is not one of the fancy 1-piece toilet where the toilet tank unit is contiguous with the seat, the bidet will probably fit with the toilet dimensions listed below from the manufacturer's site. The site is useful with a very good installation video along with other diagrams. I've bothered to measure and verify before ordering, but there are more than enough slacks and adjustability that you can most likely skip this step unless you have an unusual toilet.Toilet Dimensions:a. Center of toilet [between the seat screws] to the [bowl side] edge: maximum 7.75"b. Distance between the two screws: between 3.5" to 8.25"c. Distance from screw to toilet tank: minimum 1.0"d. Distance from the screw to the edge of the toilet bowl [opening]: between 1.25" to 3.5"e. Distance from the center of the toilet to the [right side] wall: minimum 11.5" (for the control console)All in all, I'm glad that such an affordable functional bidet product is available, and I do highly recommend that you try. I can only write how clean and refreshed I feel after each use, but you'll just have to experience that for yourself. It may even be an unusual gift that may eventually become an indispensable item for some with certain conditions (sensitive skin or hemorrhoids). I contemplated rating the product a 4 star because of the noted flaws, but I settled toward the 5 star because I really appreciate using the unit everyday and most bidets cost hundreds if not thousands in comparison. As long as you have proper expectations, you'll enjoy the product.Update 12/2013: OK, I've wrote before that warm water is a nice 'option' to have, but it ended up becoming a requirement when the temperatures really dropped during the winter months. I mean the unheated water got FREEZING cold~! If you're deciding on a cheaper model without hot water and the Neo 320, definitely try running cold water on your hands when the temperatures drop around/below 20F in your area and imagine that painfully icy water on your rear. I bet that you probably won't be using bidet during those months, so definitely get the hot water feature to extend usage during winter!

Pros -Ease of installationAdjustable pressure and tempJoystick for adjustmentSelf clean functionPressure/streamEffectivenessCostCons -If you have a dome seat lid then the seat will easily fall while upCollects dirt and lint like a magnetFirst, I will go into the unit itself and installation experience. It was packed well, organized and came with everything needed for install. Felt sturdy enough and looked decent for an inexpensive unit.The install went very easy and is pretty self explanatory. The enclosed plastic wrenches may work ok but if you have any tight fittings then use a real wrench. Only issue I had was that I didn't realize they installed hard lines for the sink in my bathroom for some strange reason. So I had to order some flex lines. I have other fittings, seals and pipe sealant on hand but wanted test the supplied ones due to some bad reviews I saw on here. I did this expecting I was going to have to redo some connections but to my surprise the supplied ones worked great. I have had zero leaks with no signs of a weep and it's been on for a couple months now.This is my first bidet because I always thought they were a joke or luxury item that I didn't need. Well, I started having problems with recurring infections/abscess and hemorrhoids for the past few years which was not only uncomfortable & very very painful but embarrassing. Without going into detail, I tried so many things to avoid them but they still came. Finally I caved and decided to buy a bidet due to many recommendations. Researched and researched with this brand having the best reviews for the price point. Opted for the hot and cold version because the thought of ice cold water just didn't sit well lol. That being said, I did have to use the cold water initially while I waited for the flex line to show up and it wasn't that bad. I will say though, the hot water is much more pleasant and gets you cleaner. The only 2 issues that bother me is the toilet seat falls down while I am peeing sometimes(I am a guy after all). This is due to the angle and height added I am guessing. Gonna have to change the seat to one with less of a dome I guess. The other issue is the static from the plastic attracts dust and dirt like a magnet.I have to say that I am kicking myself for not getting one sooner, this is hands down one of my best investments. It not only gets you fully clean down there but saves a ton on toilet paper since you only need it to dry yourself. Now that I have used this I don't think I could ever go back. I will eventually upgrade to a better one that is integrated into the seat but that won't be for a while. Highly recommend!