What does 'allergen free' skincare mean?

Our products are free from 128 of the most common allergens still found in even the leading “dermatologist recommended” and “sensitive friendly” skincare products today. By removing these allergens we have eliminated 99%+ of adverse skin reactions.

What skin types is this product suitable for?

All skin types! While Untoxicated was developed with reactive & sensitive skin in mind, our clinically-proven products are great for all ages - from children to adults - and clinically proven for all skin types, from eczema- to acne-prone.

Is this product safe for eczema and other skin conditions?

Yes, all Untoxicated products can be safely used by those with clinical skin conditions such as eczema, dermatitis and psoriasis. In fact, we were developed by a medical doctor who specializes in these conditions!

What does it mean to hold the National Eczema Association Seal of Acceptance?

The National Eczema Association Seal of Acceptance is the most trusted mark in eczema products. It ensures product reviews & tests by a 3rd party panel of leading dermatologists, allergists & eczema experts for sensitivity, irritation & toxicity.

Can I use this product with my other skincare?

Absolutely! A key benefit of Untoxicated is its ease: our non-irritating, limited-ingredient products can be used alone or in combination with any skincare routine.

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Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.