I have just received it but the bikini attachment which is shown on the box and user manual, is not included. Is it a manufacturing/packaging issue?

Hi there, thanks for mentioning this here. What a shame to hear that the bikini attachment is missing from your purchase. If it is a recent purchase I would recommend you to reach out to Amazon directly so they can exchange the product for you. Alternatively you can reach out to us as well and we'd be happy to see how we help our from our end. You can get in touch via Facebook, Twitter or via the contact page on our website. Kind regards, Nick

What is the difference between the advance and prestige model? Is it just the amount of attachments?

Hi there, thanks for your question. The Lumea Prestige indeed comes with more attachments, and it can also be used wireless - where the Lumea Advance can only be used when it's connect to an outlet. Hope this helps. Regards, Max.

After the first use, I noticed that the main head light, the one that you attached the heads on, had created some spots. Failty?

No I don’t think so mine does it too, it says on the instructions to wipe after every use, I guess that’s why

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✨ Unlock your smoothest skin yet—because waiting is so last season!

SAFE SMART DESIGN - Skin contact sensors prevent accidental flashes—no goggles needed, just flawless results.
FAST EFFICIENT SESSIONS - Cover both lower legs in just 15 minutes—half the treatment frequency of competitors.
PERSONALIZED COMFORT CONTROL - Five adjustable light intensities plus a smart app guide for your safest, most effective experience.
SALON GRADE SMOOTHNESS AT HOME - Enjoy up to 12 months of hair-free skin with clinically proven IPL technology.
PRECISION ATTACHMENTS FOR FACE BODY - Two specialized heads, including a filtered face attachment, ensure targeted and gentle hair removal.

The Philips Lumea 7000 Series IPL device offers a professional-grade, pain-free hair removal solution with up to 92% hair reduction in just 3 treatments. Featuring fast 15-minute sessions, customizable light settings, and smart app guidance, it includes two precision attachments for safe use on both body and face. Developed with dermatologists and tested on over 3000 women, it delivers up to 12 months of smooth skin without the hassle of frequent treatments.