Retention Point: The Single Biggest Secret to Membership and Subscription Growth for Associations, SAAS, Publishers, Digital Access, Subscription ... Membership and Subscription-Based Businesses Paperback – 4 May 2018

This book has some very useful concepts which I will implement into my SAAS app myproactivebusiness.com My view on such books is that if you gain one useful insight from a business book that you can implement and it makes a positive difference, you've got your money's worth. This book has several such ideas. I can see how to improve my onboarding (which currently is weak) and it gave me some ideas on how to make the most of our 30 days free trial. It's also a quick read. I would recommend it.

A fairly good guide to retaining members and improving the membership experience. Slightly irritating style in terms of being written during a plane journey and repeatedly letting you know how long the author has left on his flight. But overall a solid read with useful information.

Book very well written and insightful!

I have seen failure on client retention. This book more than explains why it happens and what to do about it. Shame the author is so up himself.

With so many 5* reviews I thought this book would be amazing but the author has clearly had a review- generation campaign within his large audience.Read it for the content and try to ignore the author’s annoying anecdotes, repetition and hubris. The ideas are good.

Great learnings to implement into adapting my business model

And quite possibly one of the longest long form sales letters ever! nice one Robert.

What a great read. I need to go back over it now but this has solved some issues I could not resolve. Thank you Robert Elton for taking the time to write this book.