Why do i have to wait 10 to 15 days before receiving shoes where is shoes shipping from

Dear Customer, Because this is international shipping and we still need some days to do the shoes, but we will try our best to do the shoes in a quick speed.

Hello youn can make the shoes in other colous? When you cn make send me please a list from the colours you can make??

We could customize colors if customer need. Could you please contact us and tell us which color do you want?

Do you have in size 14?

Sorry, they are only available in size 11. This is the largest size.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.