Oil Rubbed Bronze Bathroom Luxury Shower Faucet Rain Mixer 8 Inch Round Head Double Cross Handle Bathroom Bathtub Hand Spray Tub Tap Wall Mount Bathroom Fixtures

Lovely shower, but....high of the shower is not sufficient for shower bath. Not sure who to contact for the extension mentioned in some of the reviews as it seems no one available in Europe.... Any ideas anyone?

We recently renovated our bathroom and installed this. BUY the extension! It’s too short without it so buy one single extension. It is beautiful and works perfectly 100% worth the moneh

The media could not be loaded. This company is truly excellent, and our experience with this shower kit has been so positive for many reasons.The shower kit was just what we were looking for to complete our outdoor shower. It's got the vintage-looking hot and cold handles and the great oil-rubbed bronze look. It is made very well and all the pieces fit together perfectly. (My husband put this together and installed it himself after the plumbing work was done by the plumbers.) The kit is a great value/price, too.The water pressure is amazing out of the shower head (very strong!). Usually, we have to remove water reducer inserts from our showerheads (to get stronger flow) - but with this shower head, you don't have to wish for better pressure. It's truly great!Even though this kit does come with the handheld water sprayer - and it works perfectly fine - we decided to remove it from the setup because we realized we weren't going to use the handheld part. That's just a personal preference - nothing against this kit. In fact, it's really wonderful that this kit allows you to put it together without the handheld part if you should want to - and that is not true of all shower kits. (My mom's outdoor shower kit does not allow you the option of removing the handheld piece from the setup.) I just love how tidy and minimalistic this kit looks.So far, there have been no leaks except for in places where we just needed to tighten things more; we found we needed to use a decent amount of teflon tape on all plumbing connections (threads).The best part (the reason I'm leaving a review, which I rarely do) is the customer service. It is so outstanding and personalized. It was a great surprise to me that service like this existed anymore. For example, early on we noticed in the directions for this shower kit that the company recommended/offered special brass brackets for certain mounting situations. Since our outdoor shower kit was going to be mounted on the (somewhat thin, yet very study) PVC walls of our outdoor shower enclosure, it occurred to us that those special brackets would be perfect for giving our hot and cold pipes stability as they went through the PVC wall. So I contacted this company and they responded right away (a real person!) and directed me to an Amazon link for the brackets - and they said we could have them for free! We paid for them and they refunded us asap. (It was great to buy them through Amazon because that made things easy and the parts came fast.) I left a review for those brackets because of how well they solved our mounting/stability issue for our situation (and how very well-made they were), and because of how incredible the customer service was for that.Another example of the great customer service: While the pressure was amazing coming out of the showerhead and the showerhead is well made, we felt that the water flow was directed inward, focusing the water toward a point on the ground - as opposed to the water coming out more widely spread. (This is completely a personal preference on our part! I don't think there was anything wrong with the showerhead.) It looked like the nut and bolt through the center of the showerhead might have been tightened a little too much, causing the side with the water holes to be drawn up (i.e. concave) in the center. My husband took the nut/bold out, and then I tried to pull down a little on the bottom center hole so that we could try to flatten out that side of the showerhead (thereby making the water holes point outward more, or more convex). …But I was a little too energetic with my efforts and I dropped an Allen wrench into the showerhead (I had been using it to pull down on the bottom hole) and couldn't get it out... we didn't want to destroy the showerhead but I wanted my little wrench back... so we contacted the company and explained the situation. We asked if we could please have another (the same type/color) showerhead so that I could get my Allen wrench out of the first showerhead (in case we would have to destroy the showerhead to get it).Even though I knew I must have sounded very picky about the water direction out of the showerhead - and I KNOW I sounded very silly to be wanting my little Allen wrench back - the company was EXTREMELY nice and helpful. They offered to send me a replacement showerhead for only $15 including shipping. I know this showerhead is worth a lot more than that, not to mention the shipping, so it was very generous of the company to send me another one for so little money. Not only that, but they responded to my request so promptly. Furthermore, this particular communication was on 12/22, 12/23, and 12/24 - the days leading up to Christmas. That is above-and-beyond - I never would have expected the company to answer me at that time.And the best part is that the new showerhead came and was much flatter on the water holes side - so my preference for the water being "spread out" more was fulfilled. (And I got my wrench out of the old showerhead! I know you were dying to hear about that.)This company is truly great - great customer service (very generous with time and help) and a great product/price.

I bought this for a project I was working on and although I opened the box I did not preassemble it before the companies 30-day return window. (it took almost that long to arrive) When I was ready for a dry test to make sure that it assembled correctly and to measure for installation was when I noticed the problems. The first thing I noticed was the colour was different on the flexible handheld sprayer (It was not great but I could live with it). The bigger problem was that the handheld sprayer did not fit into the adjustable clip that goes on the upright pipe. No matter where you would try to clip it in. The flexible line area was too small, and all areas on the sprayer were too large to fit into the clip. The BEST you can do is to just lay the flexible line in the clip having the handheld shower hang and hope it does not fall. This could have been as simple as the wrong part supplied but the company was not willing to replace or supply any parts.The other area of concern that TALLER people may want to note is that as the pipe is a fixed-length the faucet needs to be placed quite high above the tub. This not only may not give you the desired look but will cause a lot of water to splash when filling the tub.SO... if you order open right away and check that it fits and works as you may want to return it! sad that I company is more concerned with not breaking a policy over a few days than providing a good quality product and having satisfied customers.

I am 4’10 and I towered over the shower head by at least a foot. Amazon has sent me an extender rod to try to remedy the situation. Very let down in this product as I quite liked the look.

Update: In an effort to make things right, the company reached out to me and sent me two new pair of brass adapters, citing that the quality of the adapters which rusted was due to "the technical department" updating the product in November. A month after I'd ordered mine. In agreement with receiving the brand new brass adapters, I agreed to take down the photos of the rusted adapters. It seemed fair. They were very helpful.All the same, If you ordered your shower kit back or before Oct of 2019, please take a look at your adapters and make sure there isn't rust.That being said, it works as a shower otherwise. It might be on the short side. If you're taller than 5'5", it is a good idea to get an extender. With the extender added, my husband and I use it often and enjoy it.In an effort to remain transparent, though, here is my original review:Well, its a pretty looking product. However. Tales these reviewers tell of the leakiness of this product is true. At least for me. And no amount of Teflon tape could fix it. And we noticed as we tried to fix the leak for the hundredth time that the adapters where the water comes in is rusted. Rusted!! Both inside and out. That's disgusting. Cheap parts that need to be fixed in the aftermath or wholly replaced. This was a waste of money.