Pro 5 in 1 TUSY Heat Press 15x15 Slide Out, 360 Degree Swing Away Heat Transfer Press Machine, Digital Industrial Sublimation Heat Press Machine for T-Shirt/Hat/Mug/Plate

Still works, awesome!

The media could not be loaded. It's been working great to press my shirts and keychains. I have not used the attachments yet. I plan to use the hat press soon and will update the results. It is a good price for the machine and attachment - it gets hot enough to press my items. I have to test out the best temps for certain items because it does get hot. I am new to sublimation, heat pressing, etc., but this machine is beginner friendly for me and suits my current needs!

Worked on first shirt when we opened to test it then shortly afterwards wouldn't work correct again. The buzzer for letting you know it's reached temperature is not working, nor going off with timer. The unit is displaying the temperature however there's no way it is correct the prints are not bonding to the shirts. Reached out to customer service, waiting for response and to see if they'll correct these issues.Edited:I will have to say after speaking with customer service and going through troubleshooting steps we have addressed all issues. Honestly have to say very satisfied with how they handled our concerns and remedied the situation.

Who can i contact for support and or replacement information? It seems like the mug attachment should have been recalled. I have tried to look up Tusy and do not get any information. The machine has a sticker that says Tusy is this normal? My digital screen has stopped working as well as a terrible fishy smell even after several uses. I have only made about 20 shirts total and just tried to make my first mug. The mug attachment smells absolutely horrible and smokes. I was scared to let it heat all the way up.

The hat press does not have enough clearance to properly press your hats, the mug press does not disperse heat evenly in the middle so you end up with ghosting and an uneven press. The whole center of my mug would not press correctly and left my image discolored. Had I known that the attachments were not going to work properly I would not have bought this item. I adjusted, and readjusted everything, and still could not get them to work properly. This item is not worth the extra money for the cheap attachments. Also, the arm is trying to bend due to the weight of the plate. When swinging the press to the side to give you enough clearance to place a shirt on the press, the weight of the top plate is making the whole press bend and making the plates uneven. If anyone can offer guidance or help, I would greatly appreciate it! Also, I have secured the press to my table, so that’s not an issue as to why the whole thing is bending. In my opinion, this press is cheap, and china made. Do yourself a favor and buy a better brand.

Updating my review. Customer service was great. They helped me with my issue right away.This heat press is great for beginners. Me and my sister are new to this so it was easy to use but the machine came with the relay broken so it isn’t holding the heat properly. We would have to change the relay or change the controller according to the Manuel. Sets us back. Alittle discouraging when we are ready to start pressing but can’t until this problem is fixed.

I have been using this making custom shirts. I had my first large order and the heat press busted. I am just inside the 90 day warranty so I am hoping they make this right.As far as ease of use etc. instructions are not that good but are good enough to get going. Pressure adjustment is very rough and you can physically see the press wobble side to side as you turn the knob which makes me question the evenness of the press pressure.Heat drops off very quickly around the edges and it shows in the presses where the images are towards the edge of the press. Press also has a rough open and close. You can feel a lip that it catches on somewhere in the action that it gives an physical and audible click as it pushes past this point. It’s before it reached the pressure part of the pressing so it’s in the action itself.When it works, it is working. But you can absolutely see, smell, and feel the lower quality in the press.

This heat press helped us decide to start a small business of printing and pressing. Purchased this and have done thousands of presses with it. Good for the price and already made my money back in a short time.