NeilMedSinugator Cordless Pulsating Nasal Wash Kit with One Irrigator, 30 Premixed Packets and 3 AA Batteries(Pack of 1)

I just got this product and haven't even used it, so . . . why am I writing a review? Because I had trouble getting the battery compartment door open--it was very, very hard to move the release. I called customer service to see if I was missing something--I wasn't--but the thing that knocked me out was the friendly approach from customer service. They'd be happy to send me a new unit, no fuss or bother, if I'd send them the exact model number and a photo of the misbehaving battery door. No hoops to jump through, no paperwork. BUT I managed to get the release switch to work and finally got the battery door open. I think it will loosen up with use so I didn't need a replacement unit at all but I was so surprised at their excellent approach to customer service that I felt I should write a review. I'm sure the product will be great, as all other NeilMed devices I've used have been. That kind of customer service is unusual, and shows that they truly stand behind their products.

Funciona muy bien, llego rápido y en excelentes condiciones.

Irritates better than a pot.

Purchased this product during the winter. It was sent to me will all the materials to begin uasge immediately. My opinion is that this system is comfortable to use, size is not to large and a huge step up from the sqeeze bottles. It works well for me.

We have gone through 4 of these in 4 months, most failed in the same way, a cracked leaking cup.The first one we bought from Amazon.com. We ran the reservoir cup, which in the manual was listed as top rack dishwasher safe, through the dishwasher after a week's use to clean and sanitize it, and it came out completely discolored and cracked. We returned it to Amazon and got another one as a replacement, using the dishwasher incident as a lesson learned that even if the manual said dishwasher safe, it was not.For the second one, the reservoir cup cracked and started leaking after about 35 days, beyond the Amazon return period. No problem I thought, the manufacturer has a 120 day warranty, so I contacted them. After an incredible runaround, they sent me a new cup in the mail. This took about 3 weeks.In the mean time, we bought another one at Walgreens because we needed a working unit, and planned to keep the one awaiting a replacement cup as a spare. After a couple weeks, the Walgreens unit failed, and on inspection, we found water had gotten into the battery compartment and completely rusted the contacts. The battery compartment cover was securely mounted, so the failure wasn't because of user error. We returned it to Walgreens and got a replacement under their 30 day return policy.So, now we have a new unit from Walgreens, and a replacement cup for the unit we got from Amazon (which itself is a replacement for the first defective unit). After another couple of weeks, the unit from Walgreens' cup cracked (no microwave, hot water, or any such stress) and started leaking, so we once again returned the Walgreens unit for a refund. We were now done buying replacementsWe now have the second one we got from Amazon, with a new cup replacing the leaking cup. In a week, that cup cracked (again, no dishwasher or hot water stress). We just threw it away since we don't want to fool with NelMimed any more.The take away is that while this is a convenient and effective product, the materials used to make it are simply crap. An appliance intended to squirt water should not be made in such a way that electrical contacts rust out. An appliance intended to squirt water from a reservoir cup should have a cup that doesn't crack in regular use. And finally, an appliance whose reservoir cup is stated as being dishwasher safe should be dishwasher safe.

Works to clean out sinuses in the sink.

I had been using the bottle "irrigator" to clean out my airways. I have terrible, terrible allergies along with an active five year old so I will let you imagine how many times a year I come down with some awful sort of snot-laden illness.I had been using the bottle irrigator for a bit and I wasn't really sure if it was working or not. I mean, stuff was coming out of my nose but I still felt congested and I couldn't smell, etc.Being rather annoyed by this, I decided to give this a try.So typical morning, I wake up and my face is full of snot. I go do the bottle irrigation and resume my morning activities. In an hour, the congestion had built back up and so I did it again.I forgot I had ordered this and found it on my doorstep when I went to take out the garbage.I thought, wow, this is a good opportunity to see if that other bottle is missing anything in terms of snot and crap in my poor nose.So I beamed it up, went into the bathroom and began irrigating. I have to warn you, I am kind of a sissy with this kind of stuff, since I am one of those that thinks she is entitled to complete comfort all of the time.So I start doing this and I am looking at myself in the mirror and something was wrong. Then! It just chugged right out of my nose; it could barely make it out. Some giant "thing." Then! SPRAY of water. Ugh! Absolutely disgusting. I was glad it slipped down the drain right away, so I did not get the chance to examine it, which I would have definitely done. It was huge. I have a small nose. I wonder how long it was in there with no possible way out.The moral of the story is that this machine is more effective than the black tipped bottle for me. I am glad whatever that was is out and I have to admit my head feels different.I am skeptical of these sorts of remedies with so much monotyped writing on the package that one hardly knows where to start. However, I am very pleased that the snot blockade that I suspected was there is now out of my body. I can smell the coffee!Some tips:I really would advise against using a solution made at home. While it seems a rip-off for salt and baking soda, at least you know what is going up your nose, and if something awful were to happen, you could at least pursue some remedy legally.I would only use distilled/bottled water for this. Period. I have seen too many stories about brain eating amoebas and crap from water going up the nose. Perhaps they have some wretched little ameoba cousins in tap water. In any case, I don't want to be the one to discover them. No thank you. I might feel differently if I lived in a place where the tap water wasn't in the headlines but why risk it.I have to say, that right before the chunk came out, I was wanting to quit. It was just before hurting. But I kept going and when the reservoir ran out (quickly with this apparatus when compared with the squeeze bottle) I lamented, "aw man!!" And I did it again.In sum, I would try this if you don't know what to think about the bottle and the neti pot feels like waterboarding (I just cannot handle the neti pot)!! And if you irrigate frequently on high polen days, the nasal gel by the same company is advised by me. It soothes the overwashed tissues nicely.

Amazing device, life changing for sinuses. I give these as gifts