How long is the coverage on my Citizen Watch?

Your Citizen Watch comes with a five-year, limited coverage. When you register your watch online or through our My Citizen App, you will receive an additional coverage year free, for a total of six years coverage.

How do I set my watch?

If you know your model number, go to our brand website and search or browse for your model. When you're on the product page, the setting instructions are listed at the bottom of the "features" section.

How do I get a manual for my watch?

Setting instructions can be accessed through our website and our My Citizen App (available for iOS and Android). To obtain the instructions specific to your watch, you will need to provide the Movement Caliber Number on your watch's caseback.

Can I buy a replacement strap or links for my watch?

Straps, bracelets and links may be available for certain Citizen watch models. To find out if a replacement strap or part is available for your Citizen Watch, please visit our new self-service portal.

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Description

Citizen Eco-Drive FAQ Watch Sizing Guide Incorporate the sleek beauty of the Citizen Watches Drive watch. Round stainless steel case. Adjustable brown leather wrist strap. Fold-over clasp with double push-button release. Three-hand analog display with quartz movement. Using the most advanced technology in watch making, the Eco-Drive technology never needs a battery. Black dial face features Arabic numerals, stick index hour markers, date display window, three subdials, and brand name. Water resistant up to 10 ATM/100 meters. Caliber number H500. Dial ring features tachymeter. Mineral crystal window. Presentation box included. Made in Japan. Citizen Watch offers a five-year limited manufacturer's warranty on all their products. For more information, please visit their website and see the \"Service Information\" section. Measurements: Case Height: 45 mm Case Width: 45 mm Case Depth: 12 mm Band Width: 22 mm Band Circumference/Length: 9 in Weight: 2.8 oz

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.