eufy SecuritySpaceView Pro Video Baby Monitor E210 with 5" Screen, Two-Way Audio, Security Camera, 720p, Pan & Tilt, Night Vision, Lullaby Player, Wide Angle Lens Not Included (No App Required)

UPDATE (9/7/22):Eufy's customer service was quick to respond via email and, after I described the issues we were having and attempts we took to correct them, quickly sent us a new replacement monitor. I was on the fence whether to give this updated review five stars considering the issues that we experienced with our original monitor, but we really do love this product and I'm a sucker for great customer service. I still believe it is one of the best baby monitor options on the market, and I'm hopeful that this replacement monitor will last for years to come. If it doesn't, I'll come back with another update.ORIGINAL REVIEW:We've had this baby monitor for about 6 months and, up until recently, absolutely loved it. The sound and picture quality are great, even in low light. The wireless connection has great range and it HAD great battery life. Unfortunately, over the past few weeks it has started shutting down without warning, even while plugged in. No alerts, no beeps, it just dies silently in the middle of the night. What good is a baby monitor that you can't trust because it randomly stops working while you are asleep?This is apparently a common problem. There is a small reset button that, when pressed, will fix whatever software/firmware glitch is causing the excessive battery drain. Unfortunately, it is a temporary fix. We have had reset our unit now twice now over the last week. I will update this review once I am able to speak with someone from Eufy customer support.

I wanted to love this monitor. I thought I’d found THE ONE. If you are in the market for a monitor sadly this isn’t the one for you. Trust me. I am so completely disappointed in this product and company for continuing to sell an item this faulty. I wanted to love this monitor so much that I really tested my patience here and went through 4 different Eufy monitors. No joke. Four. In a matter of 2 months. My favorite feature about this monitor was the VOX feature. I have found that not a lot of monitors in the market have this feature. As a light sleeper the monitor goes idle, no background noise, and with VOX an alarm goes off as soon as my baby started making noises. As a parent of a newborn I got great sleep because of this feature. The first one worked wonderfully in the beginning but then the alarm started going off ALL the time even when baby was sleeping. It seemed to go off at any noise like his sound machine, bass from our tv in another room, lawn mower.. everything. That’s when I exchanged for a new one. The next 3 wouldn’t hold a charge at all. I’d plug them in and the battery would never get full again. Even while plugged the monitor would no longer stay on. At the third monitor I called Eufy and told them the situation. They quickly replaced it and that’s how I got to try a fourth monitor. Their customer service was great, responsive, & understanding but even the replacement didn’t work.Eufy, I’m not sure why you continue to offer this product. You should really consider pulling it from all retail stores because it’s clear something went wrong at manufacturing this product. No parent of a newborn should have to deal with a defective product like this. Not only are we sleep deprived but we don’t have time to go back and forth with a product that is known to not work properly. Please consider discontinuing the sales of this item & working on a new manufacturing of the battery on your monitors because the ones on shelves are duds. All of them.Steer clear of this item. Don’t consider it unless you want a headache and to spend what little free time you do have returning or exchanging this monitor.

I wanted a simple and secure monitor that would easily wake us up, and this fits the bill. I especially like that you can set different volume levels to pass through audio, and another to trigger a beeping alarm. Personally I don’t want or need video of my kid in the cloud, so I’m also glad it has no Wi-Fi or cloud connections. My only gripe is there’s no indicator when the base station is on, asleep, or just off so be careful.Our base station had an issue where it wouldn’t turn on, which was annoying, but Eufy had live customer service available on the weekend and I had a new unit delivered the next day. I’ve owned a lot of Eufy/Anker stuff and this was the first time something broke, and the super speedy service more than made up for it.

We got this monitor with our first child. It works well. The picture quality is good. It’s got night vision you can move the camera and speak through it. However, it does not hold up overtime. We bought a second one because our first one broke when we accidently dropped it and the whole thing came apart and wires disconnected. We’ve had the second one for less than two years and it does not hold a charge. In order to use it we have to have it plugged in the whole time. It also has randomly started just stopping and the screen goes black and sound cuts out (while plugged in) and you have to hold the button to power it off and then power it back on to get it to work again. I would spend your money on a different monitor if you want it to last.