Samsung XCover Pro 64GB/4GB Dual Sim Black (SM-G715FN/DS)

Delivery, packaging and the product is very good.

The most vulnerable for damage is the Screen. It breaks easily. I been changing the screen for 3 times already from Aug 2022 to Oct 2024

Easy and safe

Working india

Absolutely horrible service. Too many touch points not talking to each other and my order had to eventually be returned to the vendor. A complete waste of my time.

Samsung premium mobiles are more durable. Samsung X cover is not a premium phone so even though claims rugged its not strong enough.

I've been going through a lot of phones lately. I live a rugged lifestyle: construction, farming, hunting, camping... I need a phone that can take a tumble or two. The last phone I had like that was a Samsung J7, a strong phone that lasted a long time, but is out dated because it only has 16 gig ROM—towards the end I was switching between apps by uninstalling one and reinstalling the other. This phone has 64, which is plenty for me, since I found the SD slot—the two SIM bays threw me off for a minute, those little things can be tough to see: the SD slot is on top of SIM 1, which is the SIM slot you want to use for the States. Anyway, ever since they started putting the fingerprint scanner under the screen, it seems the screen has become super fragile, and now when you break it, it doesn't just crack and you can still use it, it completely craps out and your phone is now useless. Mind you, every phone I purchase is bought with tempered glass screen protectors at the same time, which is installed immediately upon removing the phone from its packaging, the moment the protective film is removed from the screen a tempered glass screen cover is the next thing to touch it. The last time I didn't have the screen protector when the phone arrived, I left the protective film on the phone and used it like that until the protectors arrived. My old J7 would look a total shattered mess, and I'd peel off the screen protector and it'd look like a bran new phone underneath, and a new protector would be put right back on. I swore by them, but they don't protect the new phones like they did my J7, and I really think it's the stuff they put behind the screen now. This is probably why this phone has the fingerprint scanner on a side button, which I love, because it's way more accurate (probably due to the glass shields), and because it's more accessible: I can reach it with my left middle finger if I'm holding it in my left hand, or with my right thumb if I'm holding it in my right. The on screen readers often took me two hands to operate, this one I can easily work with one, making this phone so much easier for me to get into. Also, I love the two added programmable buttons, a great feature to have for people who frequently wear gloves, you can program these buttons for easy access to things like your phone dialer or camera, even if your phone is still locked, if you choose that option. Android 10 is incredibly customizable and full of features, and this is a standard Samsung phone in that it gives you full access to these features and runs the operating system well. I told you I've broken a lot of phones lately, some phones I can compare this to are the Samsung A20 and A51, and moto z4. The A20 had a power port failure on like day two, the rest were all broken screens. Those phones I think are designed more for office type workers or those in medical field and such, I think. They have a nice sleek design and their screens go to the edge of the phone or even wrap around. This phone's screen doesn't go to the edge, and is slightly recessed, which makes me feel it's better protected from a fall on its face. This makes the screen protector fit flush in the recess, but I'm disappointed that it does not fit snug. That's a separate review for the screen protector, I don't fault the phone for that. This phone is a little bit bulkier (thicker) and I suppose heavier than those sleeker designs, but I'm more comfortable with it in my hands and it definitely feels sturdier. I loved removing the cover and seeing the battery! I've missed being able to change batteries when I go on a long trip into the woods for a campout, and want to take photos or use Google Earth, or track a hike... I hope to be able to purchase a backup soon. It would be nice to have a phone again that outlasts it's specs. If this phone holds up for me as well as the J7 did, I'll be happy. If not, I will update my review.

Device was broken or defective and seller refused to pay for shipping back. Seller consistently said the phone was not defective but it did not work for texting and calls.

Love the phone, hate the un-installable bloat that comes with it.

TL;DR: If you want an S-Pen, iPhone, or a phone to play PUBG on this is not your phone. Everyone else should seriously consider it. If anyone asks you what phone they should buy, this should be #1 on the list. It's not for everyone - but it is for everyone that doesn't know enough about phones to know why they need the latest Galaxy S, Note, Asus ROG, or other specialty or flagship phones. This phone is rugged, yes. but it looks almost identical to most every black rectangle out there. Nobody is going to look at this phone and think it's for construction workers. It's got a little extra on the corners, and a slight lip around the screen to keep the screen safer. It doesn't affect usability in any way. Why else should this phone be at the top of lists? There's so many good reasons: * Durability. Yeah, no phone is invincible, but being able to survive getting knocked off a table onto a tile floor is great (and the reason I had to replace my wife's phone). * Headphone jack. Yep, their loss isn't mourned or protested anymore, but it's nice to have. * Waterproof. Every phone should be. * User replaceable battery. This phone proves that there is no valid argument about phone thickness, bulkiness, or loss of waterproofing by offering this. It takes 5 seconds to swap a battery. * Expandable memory slot. Still on most phones, but this phone does it without giving up a second SIM card slot. * Dual sim. A lot of phones give up the memory card slot to have this feature. Not this phone. Put two lines in it, and a memory card. * USB-C. It doesn't have the blazing fast charging rates that the Note 10 has, but it's still fast. * Fingerprint reader in the power button. In-screen readers are still terrible (nearly unusable at times in my Note 10), this one is fast and accurate. * Modern Processor. The Exynos 9611 isn't their flagship processor, but it's a huge step up from what is put in most of the rugged phones out there. It's about equivalent to a 2018 flagship chip (Snapdragon 665) in terms of speed. Plenty fast for anything that isn't "hardcore" phone gaming. * IPS screen. Not a flagship OLED screen, but it looks fantastic, and better than standard LCD. * Gorilla Glass 5. Scratch resistant and tough. * Notification LED. I miss this on newer phones, but it has an LED so you can see if there's active notifications. * Regular and wide angle lenses. * Half the price of a Galaxy S20. Nitpicks (or the only stuff I miss from a flagship device). Tap to wake is not enabled by default. The holepunch camera hole is bigger than flagship phones. Single speaker instead of stereo. It might be larger than some people want. No Samsung Pay means you can't use it with old magnetic-only card readers. No 5G. This is a stretch, since few phones do have it.

Fast delivery. Good.