How does the product arrive?

Beauty Elixir is packaged in a glass bottle with a spray nozzle and cap, and does not come in a box, as is standard for this product. If you have any concerns about how your item arrived, please contact support directly.

There’s a golden-brown ring at the top of my Beauty Elixir––is this normal?

Yes. Beauty Elixir is composed of distilled plant water and essential oils, which naturally separate. The golden ring you see is the layer of essential oils suspended at the surface. This is completely normal, just shake well before each use!

If you have acne-prone skin, can you use Beauty Elixir?

Yes. Beauty Elixir is suitable for acne-prone skin, thanks to its purifying essential oils—the same complex found in our Vinopure serum.

Can you use Beauty Elixir if you are pregnant?

No. We do not recommend using products that contain essential oils if you are pregnant or breastfeeding.

Can Beauty Elixir be used on sensitive skin?

Yes. There are no contraindications for using Beauty Elixir on sensitive skin. However, it is best suited for normal, combination, and oily skin types. For sensitive skin, Grape Water Mist may be a more suitable facial spray alternative.

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Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.