Does this product have a manufacturers warranty?

According to the book there is a one year limited warranty.

I cannot find replacement pads for this model. Anyone have a link?

Genuine replacement pads are sold here on Amazon by SharkNinja. Search for: Shark Touch-Free Dirt Grip Washable Pad (XTP184). They are pretty expensive, considering they recommend replacement every 20 wash cycles. As far as I can tell, there are no off-brand replacements for the pad. There are pads that are similar, and may work, but they are for other models of Shark products.

Is it meant for use with only water ? No soap of cleaner of any kind ? Do you need to soap the floor first ?

I use distilled water and add a little white vinegar. It helps to keep the lines clean and gives extra cleaning power to the steam.

Does this not have a stand or a way to maintain upright?

For my steamer I have a big round hook shaped hanger, it’s perfect for the steamer, the extra head, keeps it handy ready to use. You can get these hanger/hooks BB&B or on Amazon. They hang from any rack-I have two in my utility/other closet for this. Use them to hang purses in my bedroom closet, they hold a lot.

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🔥 Elevate your clean game with SharkNinja’s steam-powered precision!

TOUCH FREE PAD TECH - Intelli-mop head with hygienic, no-touch pad attach and release for seamless swaps
SMART STEAM PRECISION - Three adjustable steam levels to dust, mop, and scrub with surgical accuracy
DEEP CLEAN POWER BOOST - Steam Blaster targets and dissolves stubborn messes in seconds
ECO FRIENDLY EASY CARE - Machine washable dual-sided Dirt Grip pads keep your mop fresh and ready
EFFORTLESS MULTI SURFACE MASTERY - 2-in-1 mop and handheld steamer combo for floors and above-floor cleaning

The SharkNinja Lift-Away Pro Steam Pocket Mop (S3973D) is a versatile 2-in-1 cleaning powerhouse featuring a 1500W steam system with three intelligent steam settings. Its removable handheld steamer and Intelli-mop head with touch-free pad release make above-floor and floor cleaning effortless. Equipped with dual-sided Dirt Grip pads and a Steam Blaster for tough messes, it offers hygienic, eco-friendly maintenance with machine washable pads.

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Brand	Shark
Special Feature	Portable, Steam Control
Surface Recommendation	Hard Floor
Model Name	Shark Lift-Away Pro Steam Pocket Mop (S3973D)
Included Components	Intelli-Mop™ Head (2) Dirt Grip™ Pads (1) Fill Flask (1) Accessory Hose (1) Garment Steamer (1) Small Above-Floor Pocket Tool + Pad (1) Triangle Scrubber Pad (1) Triangle Scrubber Dirt Grip™ Pad
Wattage	1500 Watts
Item Weight	3.18 kg
Colour	WHITE
Power Source	Corded Electric
Voltage	110120 Volts
Capacity	500 Millimeters
Style	Handheld,Mop
UPC	622356544191
Global Trade Identification Number	00622356544191
Manufacturer	SharkNinja
Item model number	S3973D
ASIN	B01L3QLQ98

SharkNinja Lift-Away Pro Steam Pocket Mop (S3973D)

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