Where are Davines products made?

All Davines products are designed, formulated and manufactured at our headquarters and laboratories in Parma, Italy.

Is Davines packaging carbon neutral?

Since 2018, Davines has been carbon neutral on the production of packaging across all product lines.

Does Davines use renewable energy?

At our carbon neutral Davines Village in Parma, Italy, where we manufacture our products, we exclusively power the factory and office using electrical and thermal energy derived from renewable sources.

Is Davines a B Corporation?

The Davines Group has been a B Corporation since 2016.

Are Davines products natural?

Davines products are formulated with ingredients of natural origin, but they are mixed with synthetic ingredients, to ensure safety and performance.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.