SoftClose®Slow Close Round Toilet Seat and Lid,Cotton White - SS113#01

Ok, Ok... So two words. So this is my second TOTO toilet seat in 11 years on this toilet and I have 4 TOTO toilets with this seat. The closer work as intended for the life of the seat. and non have physically broken in this 11 to 12 year time. These are Easy to install and dont move around on the bowl like some. I dont recall ever having to re-tighten them down to the bowl, Which is either a credit to the seat or a discredit to my memory. Could be one or both. Fits perfectly aligned to the bowl and the hinges dont flex like some so the seat does not slide off of the bowl when I squirm around like some (if not most) do. It cleans up easy as well. My mom has had 2 Store Brand seats with closures that fell apart after a few short years, albeit were 20 dollars cheaper ..ahh... Less money per seat than these. To be more accurately portrayed. Now for the Bad: the lid is Hard plastic and the seat appears to be hard plastic as well, but after some years of peoples rings impeding across the surface, they get scratched, as well as where the lid has the 2 stops. When they scratch they sort of peel like as though they were painted or more coated over with a layer. This layer is nearly the same color, to a more darker color, as shown in the pictures. Also where one sits the layer develops mini craters/ bubbles and becomes unattractive and unsanitary. Further, the description says solid plastic. This has been the only issue I have had with these. the one shown is 12 years old. To me, They are worth the Money mostly because they are such good quality but could be so much better if this coating was eliminated altogether. I will try contacting TOTO directly on this as well. Again I've replaced one already And after 3 years is starting to show some peal evidence again. This one toilet is in a very high traffic area in a home of 3 so its not in a professional office building where it sees 60 bums a day. Just a few. Please look at pictures and I will update this listing when I have new information. 2/14/2019 update sent email to TOTO a week ago and have not heard back yet. But I will update.. Here is the mail response and contact information if anyone needs it for your product. I do see where hey have changed the design and quality on this seat in recent years... TOTO USA Customer Service <[email protected]> Mon 2/11/2019 9:43 AM You  Dear Customer, Thank you for contacting TOTO USA. A customer support representative will contact you shortly. Our goal is to respond within 1 business day. If you do not receive a response to your inquiry, please check your email spam folder, as your filter may be blocking emails containing attachments. If you require immediate assistance, you may also call Customer Service or Technical Support at the number listed below. We appreciate your business and thank you for your interest in TOTO. Sincerely, Customer Service Department 1-888-295-8134, Option 5 Technical Support Department 1-888-295-8134, Option 4 7700 Spence Road Fairburn, GA 30213 USA

We just replaced the other two toilet seats. Even the one in the Master Bath had finally lost its soft-close ability. The new element in the box was two pieces of clear silicone that fit between the toilet and the hinges. The intent is to ensure the seat doesn't move, a complaint seen here from some others. So that was a good thing. Everything else said, below, from 5 years ago, still applies. Great product, easy swap out, makes the bathroom look like new. ******** This has to be the easiest DIY fix in the whole house. It takes about 10 minutes to change out the old seat for the new. And, in contrast to some reviewers, I found the new seat fit the old toilet perfectly. In fact, the new seat has two slots, and not just round holes, for the fasteners. Therefore, you can adjust the seat by about 1/2" forward or backward to ensure it lines up with the front of the toilet. And a word about how long the soft close feature lasts. I installed 3 Toto toilets, each with a soft close seat, about 12 years ago. The one in the MBR still works almost like new. On the other two, however, the top has lost its soft close feature because, I believe, the users in those bathrooms manually push down the top whenever they close it. The seat itself, on both toilets, is still soft close, which supports my theory. (The seats being put up much less frequently than the top.) So, I expect this new seat to retain it's soft close feature for many years to come. The price on Amazon is just terrific. And as to style, the transitional does not have a bevel on the top, so it looks just like the one I replaced. The only downside to these toilet seats, I think, is that if you use something even mildly abrasive to clean them, they scratch and lose their sheen. All in all, a well made product, with a very useful feature, that practically installs itself.

We have a Toto toilet, and I initially chose another brand of toilet seat because of price and other features. The other brand did not fit very well, and we returned it. We opted to spend more and get this Toto seat hoping it would fit better, and it did. It fits perfectly, was easy to install, and is easy to clean. I initially didn't think I would like a plastic seat vs a wooden one, but this is a good quality plastic. I thought the plastic would look and feel cheap and flimsy, but this seat is so well designed with quality materials. I also didn't think I would like a soft close seat (and it does take a while to close), but this is completely silent and indeed closes with just a soft touch. This seat is definitely worth the extra cost.

Expensive but high quality, good replacement for our original Toto toilet seat after years of use. Easy to install.

Genuine Toto toilet seat. It came very well packaged and quickly. The item was exactly as described. Very happy with the purchase.

Easy install. Works fine. Comfortable. Would get again.

It's a little lightweight compared to lids from years past but plenty durable, perfect color match. The soft close feather needs to have the lid raised 6 or more inches. If it slips out of your hand lower than that at 2 am it's going to snap down. From full open it's perfectly quiet, goes down very slow. Easy to install. You'll need a slotted screwdriver to tighten it from the top. The plastic bolts underneath have a tab that will catch on the bowl so you don't have to hold them once you spin them on.

I was quite concerned when I ordered this due to the multiple reviews saying that this seat was not of the same quality as what their TOTO originally came with. After receiving this seat, I compared it to the old original (which had badly yellowed over time) and found the following: - Both seats were of the same dimensions - The new seat did feel a bit more "flimsy" when I compared the two uninstalled seats This comparison seemed to confirm what some of the negative reviewers were saying, so I was a little disappointed, but decided to go ahead and install it anyway. This is where things started looking up. - Installation was easy (I used the hardware I already had from the old seat, but the new seat did come with hardware as well) - The fit was perfect, just like the original seat. - The color matched perfectly. - Most importantly though, that "flimsiness" that was observed prior to installation was completely gone. This new seat is just as good as the old one. The soft close feature took a few weeks to "settle in" and works perfectly now. The seat doesn't move around under use, and leaves me with no complaints at all. I can confirm that the plastic is perhaps not the same as on the original seat (It may be a different formulation), but the look, function, and performance meet my expectations. I don't doubt that the original seat was probably more expensive to manufacture and possibly was of higher durability, but this new seat meets or exceeds our needs. At the end of the day its just a toilet seat, and if its not "built like a tank" I am ok with that. I am not using the thing to block out gunfire after all... *Follow up after 2 years of use: This seat is still performing and looking like new after 2 years of use. We only have one bathroom, so this gets plenty of exercise. Still a fan!