Can you use it without the massage? Heat only?

The massagers are on and off by pushing the power button. You cannot have the heat on, without the massagers on.

Does it support 220V power supply in? intead of 110V

Yes, works with 110-240 V electrical outlet.

my heating can’t be turned off - i had that heat button turned off but stil very hot. it’s ok now i’m winter but in the summer prob need to turn it of

Dear customer: The massager has 2 levels heat. When you turn it off, it will take some time to dissipate heat. Please don't worry. Any further questions, plz feel free to contact us via our after-sales email: support@szyrzn.com

In one of the massage settings, it has a small pause during the massage. Is that normal or is that a defect?

The pause is usually when the massagers are changing direction

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Description

🔥 Relax smarter, not harder — your personal masseuse awaits!

SMART AUTO SHUTOFF - 15-minute safety timer prevents overuse, so you relax worry-free.
GIFT READY WELLNESS - Ideal for gifting to loved ones—because everyone deserves daily deep tissue relief.
DUAL ZONE SOOTHING HEAT - Two heating zones with adjustable levels melt away soreness simultaneously.
ERGONOMIC FULL CURVE FIT - Larger 15x13 inch design contours perfectly to neck and back for ultimate comfort.
CUSTOMIZABLE DEEP KNEADING - Three intensity settings with 4 shiatsu nodes target muscle fatigue precisely.

The Boriwat Massager is a premium 15x13 inch neck and back device featuring dual heating zones with two heat levels and three adjustable massage intensities. Equipped with 4 deep kneading shiatsu nodes, it delivers targeted relief for muscle fatigue and stiffness. Designed for home, office, or car use, it includes a convenient remote and an automatic 15-minute shutoff for safety. Crafted with PU leather and backed by a 1-year warranty, it’s the perfect gift for anyone seeking daily pain relief and relaxation.

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