HP Smart Tank 7602 Wireless All-in-One Ink Tank Printer with 2 years of ink included,Print, scan, copy, fax, Best-for-home, Refillable ink tank (28B98A)

So far so good! It was packed well and easy to install on all 3 of my devices. The set up wizard was very thorough and easy to follow. The funnest part was loading the ink tanks. You just take off the lid and pop it in upside down and wait for it to fill. NO MESS!! Print quality is good and I actually like the "night light" on the front. I wish the USB port was on the front to charge my ear buds, but no big deal. The scanner is efficient and works well. The document feeder worked well also. Overall, this has been a good buy and I'm celebrating the good bye to expensive ink cartridges!!

Second one I bought. Purchased one for home because the first Tank printer had too low a capacity and no sheet feeder. This one replaced a much larger HP printer at my office that was way too expensive for cartriges and the fuser needed to be replaced. Literally bought this Smart tank for the price of two sets of cartriges for the HP-MFP-M479

Based on the many glowing reviews, I purchased this printer. I placed it on the pull-out shelf in the lower cabinet of my desk. The plug is also located inside the cabinet. My first problem was that the power cord wouldn't fit snugly into the back of the printer. I had my strong husband attempt to convince the plug to stay put. The slightest movement—whether from pulling out the printer shelf or printing a document—made the plug fall out of the back of the printer. Never in my long history of printers had I ever had a problem with the power cord falling off. I tried calling HP customer support. Just. Don't. HP AI doesn't understand the problem. I couldn't make it understand that the problem was that the cord wouldn't sit properly into the computer. After googling numerous versions of "problems with the plug," I happened upon a person who had the same problem. HP online customer support suggested either finding a way to attach the cord to the back of the computer so that movement wouldn't affect it or buying a more compatible cord. Are you kidding me?! I spent 30 minutes this afternoon on my hands and knees with a roll of purple duct tape attempting to conquer the cord. You cannot even imagine the amount of profanity that slipped out of my mouth. Once I thought I had mastered the "wiggle", the O24a493f code appeared on the screen. Google it. I carefully went through each step - checked for stuck paper, checked the inkjets, "drained the power" (that was a new one for me). The code continued to appear. The printer itself wouldn't even give a HINT about what was bothering it. That error code is the only code it knows. The last problem I had was fitting the printer back in the box correctly so that I could RETURN it. I'm going back to Epson. Easy, peasy Epson.

Just received but really liking this printer so far. The fax and print comes out so clear. Easy to connect to the internet. Love how you refill the ink. The printer doesn't take up much space and seems very durable. Also a plus you can set up to print from your phone. So far this printer is a win.

1.5-year Update: Well, sure enough, I tried to print some multiplication tables for my child and the magenta didn't print at all. After more than a dozen "Clean Printhead" runs, it output exactly 0 magenta. Took hours and multiple tries but thanks to youtube's electronicsNmore video on "How To EASILY Unclog Ink Jet Print Heads" I was able to get it printing all colors again by blowing hard into a 1/4" tubing while the head was sitting in 3/8" of warm water. The magenta is down 50% after that fiasco though. The carriage doesn't move to the middle when opening the access door. Only way I could get to the print head was while it starts up the carriage moves left and right and I just held it in the middle and opened the access door (blue "button" on front of carriage). It complaines about a carriage jam but was the only way I could do it.1-Year Update:The printer is still working well. It failed to connect for a firmware update, again, but at least this time the exe from HP's website worked and it rebooted ok (003.2324A.00). The Yellow and Cyan are starting to show a dent - as I said, we don't print a lot. The quality is still sharp after a year of occasional printing so the heads are holding up ok. Remote printing from mobile devices or Chromebooks is sometimes still finicky - will say it's offline so you have to cancel and try again and usually works.Original:I've always had good luck with HP printers. My last one, a 6840 lasted about 15+ years before it became too difficult to find decent aftermarket print heads (HP stopped making them long before). I liked the idea of bottled ink over another cartridge. Tried a Brother but the software wouldn't install on a Windows 10 PC and find the printer even though it connected to the WiFi ok. Took about 4 years of looking before HP came out with ink tank printers.Though I didn't think I needed a document feeder (turns out it is useful to digitize old documents), don't need fax, and the 6001 had a better % off, the 7602 appealed more for the wired Ethernet (comes in handy more than you'd think), and the touch screen that is easier to use and understand than a bunch of codes you have to lookup (or so I thought). Setup with HP app on smartphone (android) was easy - walked you through proper steps to fill the ink tanks, print, scan, and align. The ink bottles have a seal that gets pushed into the bottle when you press them down to fill the tanks. Good design, and no ink spills what-so-ever. The Windows Store HP App on Windows 10 is also nice compared to how much bloatware/spyware used to come with printers.The printer seems well enough built. The power plug on the 6840 was impossible to insert blind - the 7602 is impossible to screw up. Although the hinge and slow close mechanism on the main access door feels delicate and could break, it hasn't. Setting up printing and scanning from the HP app was really easy but setting up Scan to Email was awful. Gmail doesn't like unsecure communication channels (and I wouldn't want to add an unsure access to one of my main emails accounts) so I ended up having to make a dedicated gmail account just for the printer to use and added an "App Password" (which required having 2FA setup). After this I was able to add my family's emails to the address book and setup Scan to Email (smtp.gmail.com, port 465, use SSL/TLS, DO NOT validate certificate).While configuring it through the Embedded Web Server (EWS), checking for new firmware upgrades was not working (kept giving connectivity errors). After searching HP support I found an upgrade utility, downloaded it, and ran it. The first attempt said it failed, tried again and also failed but this time it ended up bricking the printer! Turning it on would only display a garbled picture and the error code 8AF30001 - so much for cryptic codes. After finding nothing online but saying it would have to go back to HP I called HP phone support. They had no idea how to help with these new printers! None! While on the phone through my own trial and error I managed to get it fixed and ended up instructing HP support personnel on what to do when someone else runs into this:HOW TO FIX 8AF30001 (and possibly others):1. Turn the printer off and unplug it2. While pressing and holding in the Power button, plug the printer in (continue holding power button)3. When two buttons illuminate (back arrow, red x) release the power button. Wait a few seconds and read my notes below!4. This will allow it to boot into a manufacturer diagnostic and maintenance menu. My compliments to the designers for having the smarts to include a lower level BIOS to fix broken firmware flashes!!!5. Push the Question mark to get to the menu6. The screen will show Prev, OK, Next. 3 buttons will be illuminated; the back arrow, circled question mark, and a red X. These are your Prev, OK, and Next buttons!7. Click either the back arrow (Prev) or the red X (Next) to cycle through the menu until you find the "DRIVE REFLASH" option8. Click the circled question mark (OK)9. Wait for it to complete and hopefully boot back into normal working mode.*Notes*: Getting to the menu was sometimes clunky and I had to tap the buttons a few times for it to show up (red x). Also, You can probably hit the red x to reflash and skip the menu but there's other options that might be helpful at other times (like safe mode booting, boot without scan, etc.). There really is tons in there, again, as an IT SE my compliments and appreciation to the designers!Hopefully this works for others as it did for me. It now successfully checks for updates.I've printed several several documents, color copies, etc. and haven't made a dent in the ink levels, but it's only been a month. Keep in mind, this is a Small/Home Office printer. If you need something printed in under 10 seconds buy a laser, and if you need pictures go to Walgreens. For regular work/school, this seems to suit our needs just fine.

So far I love this printer, it was very easy to set up, and I love that it is capable of faxing, copying, scanning and printing. Just what I've been looking for for my home office and homeschooling needs.