Chill out and conquer discomfort! ❄️
The Icekap Cool Cap is a revolutionary scalp cooling solution designed for migraine relief and chemotherapy support. Featuring five medical-grade gel packs, adjustable compression, and a patented design for maximum comfort, this Class 1 Medical Device is machine washable and built to last. Say goodbye to ineffective headache caps and embrace the soothing relief you deserve.
J**Y
Love this hat and wow, such a great company!
Ok. So I'm all about anything that will help make my migraines more tolerable. I already take meds for it, but that's not enough unfortunately. So I have my handy migraine "kit" for when one hits. I read about this product on my Facebook migraine grp. I know there were other brands mentioned, so I checked them all out. I cringed a bit at the price of the icekap 2.0 but it seemed the most versatile and best quality.What I love:The hat is soft on the inside. Not fabric that will pill but smooth and light. The exterior is very solid, durable fabric. Easy to wipe off. It is not heavy on my head. But there are gel packs in pockets all over the entire inside so your whole head is enclosed by cold (or heat if you prefer). Other hats don't give that much coverage.There is a small opening at the top so you can pull your hair up and out so it's out of the way (I really love that). The gel packs don't get rock solid when frozen, so i can mold the hat to my head. The back/lower neck portion is longer and has a dedicated ice pack. It's great if your source of pain stems from your neck or if you want more coverage over your eyes you can turn it around. But even with it forward facing, I can pull it down enough that it covers my eyes and blocks out light. It's highly adjustable using the Velcro tabs. Sometimes I want that cold pressure all over and sometimes I want no pressure, and looser. Very easy to adjust it for that. I ordered an XL even tho my measurements say an L would fit. I wanted a lot of room to adjust it and I find that the XL works well all the way tightened, loosened or in between. It stays cold quite a long time and when I'm done it just goes back in the freezer. I've also used it to lay back on as a cold source for neck pain. It can be good for really any spot that hurts.The only drawback would be the higher cost but to me it was worth it. At first I was thinking to myself I was crazy. Who spends this much on a HAT. I felt guilty bc I thought I was not being thrifty enough. I cut corners in a million different ways to save money, could I not just stick with my usual random assortment of ice packs? But the first time I used it, all notions of guilt were gone. It has really helped me weather my migraines. I have an abortive med I can take, but resist taking bc I don't like the side effects. Between my icekap and my other little tricks, I can more often deal with migraines without the meds. It helps if I start using it (along with my other helps) as soon as I feel one coming on. Then I can head it off at the pass and hopefully it won't get bad enough to need my medication. It also works so much better than random ice packs. I can put on my hat and lay down and rest. No having to constantly fumble with ice packs to get them in the right places. No slipping ice packs off my head. No drips. No need for an eye covering to block out light. And if I want, I can walk around with it on. It stays in place.So what more can I say? It's great and worth every penny. Oh wait, you wanted to know about the company? Good news! Fantastic customer service! Their website is great to read because it gives some background of how the product came to be, how to use it warmed, order extra gel packs (so you always have a frozen set ready to swap out), etc. They have a toll free number and you can message them on Messenger. I left them a message yesterday after hours. I noticed one of the Velcro tabs was starting to come away from the hat. I was worried that it would eventually get worse and come right off. The hat would still be useable, just not as adjustable. So I reached out to them (this is months beyond the 30 day guarantee) and asked if they could help. I thought maybe they could offer suggestions on how to fix it or maybe send me a replacement at a discount, I really didn't know what to expect.They messaged me back today, less than 24 hrs later. They said that even though it's well past 30 days, they'd send me a replacement because it was so unusual to have that kind of problem happen. So, it's on its way. And I'm so happy they were so helpful. Quality items can be hard to come by, but a great item with fantastic customer service to back it up is RARE. I'm glad I went with their product. I'm glad to support a small company. And I hope this review was helpful to those who are trying to decide if it's a worthwhile purchase.
J**4
It works!
It works! After 3 consecutive weekly chemo treatments I still have my hair! However, the ice packs really only stay cold for about an hour. Icekap worked with me so I could get more ice packs for 4 hour chemo treatments and I am very happy with the results. I do recommend reading all cold cap guidelines on google if this is your goal for the icekap. 😁
R**E
Cold kap
Love this product so far, but stay tuned for more updates !
J**L
Did not get results expected
The cap was used to avoid/ reduce hair loss from chemotherapy . Extra ice packs were also purchased to provide enough for ongoing cooling during the treatment. It did not work for me .my hair started to shed and was all gone 2 weeks after the first treatment .I would like to return it for a refund but have past the return deadline . I could also donate it for someone’s to try and see if they get better results . I am putting it out there
S**S
More difficult to use for chemo cold capping than migraine relief
OK so I bought these for my wife's chemo treatments called cold capping. After doing a lot of research online of 3 large companies that offer elaborate and expensive rental programs, we decided to try these caps.We ordered 2 of them as well as a bundled extra set of ice packs and ordered 2 additional ice pack sets as well. Shipping was great, both caps arrived a day later and extra ice packs 2 days later.Upon opening the caps there were instructions right on the top of the cap in the box. The first thing I read was that the ice packs have to be inserted into the cap before being frozen. What? That doesn't make sense! Nowhere do I remember reading that on the website. If that's the case, what's the point of extra ice packs? So I ignored that and put just the ice packs that came with the caps in the freezer as the extra ice packs didn't arrive until the next day. The next morning, before leaving for her 1st chemo treatment, I transferred the ice packs to a cooler filled with dry ice to take to the hospital. So an hour before her treatment was to start, I took the deep frozen ice packs out of the cooler and put them into the cap...that's where the problems started. First, 2 of the pockets that hold the ice packs have the openings of the pocket in the middle of the pocket instead of on one of the ends, almost making it impossible to insert the frozen packs! I can't see any reason for them to design these 2 pockets this way instead of just having the opening in the end of the pocket. The long, thin forehead pocket is the worst one. Luckily since we were using the cap for chemo, we're able to just not use this ice pack. However if you're using these for migraine relief, just understand you won't be able to easily change out that forehead pack while frozen. Second, just know that when the frozen ice packs are inserted, the cap doesn't easily fit on the head and is quite a bit uncomfortable. As the ice packs start to melt, there are nicely designs velcro straps that allow you to adjust tension to keep the ice packs against your head nicely.So my wife has been through the first 2 of 12 weekly chemo treatments and has not lost any of her hair thus far (knock on wood) so we're going to continue and see how it goes. We change out the first caps' ice packs every 30 minutes or so and 25-30 minutes later I prep the next cap with freshly frozen packs and swap them on her head and then remove the semi frozen packs and put them back in the dry ice to refreeze again and repeat this process until treatment is finished and then I prep one last time for the ride home. I have since returned the 3 extra sets of ice packs since they're not needed.Again, please keep in mind that if you're using these for migraines then you probably won't need them as cold and rigid so if they're only in your freezer and not dry ice, they'll probably only get semi rigid so extra packs you can swap out may work well for you and the caps may fit better with malleable ice packs instead of fully frozen -100°F. For cold capping, you're supposed to change them when they get above -25°F so extra ice packs seem worthless. A better design of the pockets would be wonderful. But so far so good with us... Good luck to you!
Trustpilot
2 months ago
2 weeks ago