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Q: Why cant i buy the little water filters separately? i dont need more mop heads but it seems to be the only way to get filters. sigh, y i've checked

Not sure why they are no longer available. Don’t know if they stopped making them or they just ran out. I ordered months ago and they came in a set of about 6 pieces. I guess I’ll have to use carefully so the others last cause they are very fragile.

Q: Where are the instructions on putting this together and using it?

Dear Customer, Please kindly check the Product Instruction here: https://m.media-amazon.com/images/I/81THi0k8qZL.pdf https://m.media-amazon.com/images/I/91PkmkVgArL.pdf Warm reminder: Plunge the handle continuously at least 12 times to complete the whole process of cleaning and drying. 1. First 6 spins: Moistening & Cleaning mop pad. 2. Next 6 or more spins: Drying mop pad (the more spins, the drier). Hoped that my reply has the help to you.

Q: Question for the seller: Will the triangle mop head replacements be back in stock soon?

Dear Customer, A small amount of stock is available, purchase link: https://www.amazon.com/VENETIO-iMOP-Triangle-Spin-Refills/dp/B0B4K2WRV8?ref_=ast_sto_dp&th=1&psc=1

Q: Do you make a more aggressive pad like”scotch bright” to get into grout lines on tile floor?

Dear customer, Thanks for your question. We have sent your feedback to our research and development team, and we will update our product in the future. Thanks for your advice again. ☑️Any complaints about the quality of our product could be lodged within 100 days of delivery, we offer a replacement without requesting that the item be returned. ☑️Any quality problem that occurs within one year, please contact us through the following for an exchange. a. Message on Amazon. YOUR ACCOUNT - YOUR ORDER - CONTACT SELLER b. Email us. Please send an email to us with your Order ID. We'll do everything to make sure that you'll be happy with your purchase. VENETIO Loyal Sales Team