Why turning on 15 min and then no longer working?

The massager will automatic shut-down in 15 minute. This function is based on the most scientific massage time. It can ensure the safety of users and avoid overheating of the machine caused by long time continuous use.

My product no longer works or the heat function is not available. What should I do?

Make sure your product's cord connection is secure as it should snap (*clicks*) into place, and please confirm whether the massage head is red, if not, please press the on/off button once more.

Why am i feel so pain after use this item?

For first-time use, mild pain or discomfort is normal. Adjust posture, relax muscles, and continue. If pain persists, use a towel, lower intensity, or set to lowest mode.

Is this cordless and rechargeable?

No, this item is not wireless, it comes with an AC adapter (100-240 V) and a DC adapter (12 V DC).

Is this massager suitable for everyone?

This massager is not suitable for people with pacemakers, heart disease, cerebral thrombosis, joint replacement, and other major diseases as well as those who have weak or sensitive bones or muscles.

Desertcart Logo

Deliver to Slovakia

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

🔥 Melt stress away with pro-grade shiatsu power!

HEAT ENHANCED COMFORT - Integrated heating boosts blood flow and melts away tension with safe 15-minute auto shut-off.
CUSTOMIZABLE INTENSITY - Three adjustable speed settings let you tailor your massage from gentle to deep tissue.
PRO LEVEL SHIATSU RELIEF - 8 deep-kneading nodes mimic professional massage therapists for ultimate muscle relaxation.
THE PERFECT WELLNESS GIFT - Show you care with a thoughtful, health-boosting present for any occasion.
ANYWHERE ANYTIME RELAXATION - Includes home and car adapters with extra-long cable for on-the-go muscle relief.

This Back Neck Shoulder Massager features 8 deep-kneading 3D rotary nodes and a soothing heat function with automatic safety shut-off. Adjustable intensity levels and dual power adapters make it perfect for use at home, in the office, or on the road. Designed for full-body muscle relief, it’s an ideal gift for anyone seeking professional-grade relaxation anytime.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.