BWE Utility Sink Faucet with Sprayer, Commercial Faucet with Sprayer, 20" Height Wall Mount Kitchen Sink Faucet with Pre-Rinse Spray 8" Adjustable Center for Restaurant Industrial

When looking for products, I always first look at features and then at reviews to see if it may meet my expectations. In this case, I knew I wanted a commercial, wall mounted faucet with a separate goose neck sprayer and, since this was for my garage (where I installed a stainless restaurant counter and sink), I knew it needed to be both sturdy and affordable. The reviews looked more than decent and I even knew that the few folks that complained that the wall mounted stabilizer (saying it was too long) were just being silly and didn't know how to trim those to use. It was exactly what I wanted. When I opened it up, it felt sturdy and there was no issue with assembling it right away. My only mistake was that I over tightened the parts that sealed with rubber sealing washers---I just didn't know how tight to go and I basically distroyed the first ones that I did. Fortunately, they included a full set of spares! Problem solved. But that is not why I am writing this review. The faucet worked perfectly and the sprayer pattern is also really nice. But again, not why I am writing the review. NO LEAKS! But again.... not it. It is the customer service. In this day and age, I am used to horrible customer service or at least lack luster. I had an issue that wasn't with the faucet---in my particular instance, I had a request that on a part that I wanted to see if they had---it was a modification to the product more than anything---something I was willing to pay for, but really I was just asking if it was possible. They took the time to write me back, ask me specific questions, and come up with a plan to accommodate me. And they did that without question, without issue and in a super timely manner. It quite literally makes me want to be better to those around me. The part that I desired came a week later, shipped from over seas, with my happiness and satisfaction as their goal. Goal achieved. I have saved this seller and will not hesitate to purchase from them again and again. Thank you for caring, for a great product, and phenomenal customer service.

Looks great and fits perfect over my sink. Works perfect with hot or cold. Very easy to install and use and worth every penny

I installed it at a restaurant where I do repairs.

Perfect replacement part

I am pretty happy with this faucet. I don’t get really excited over faucets but for the review I have to say that I was a little worried it was gonna be cheap quality. Once I received it and installed it I think it’s pretty good quality. Very easy to install and extra parts were provided. I did not have any issues installing or using this faucet. No leaks or anything. Been using for several months and still no issues.

Product is missing parts for installation. Then it has leaked since installed and will not stop. I do not recommend this product and will be seeing about sending it back.

This faucet works very well on our old stainless sink/work area. Looks good and was not very hard to install. Helped my brother in law who is a plumber. Asked his help because he has all the tools. Faucet was installed in less than an hour mostly because lots of talking going on. Pleased with the way it looks and operates.

I replaced my old wall mounted faucet with this newer model. This is my first DIY plumbing effort.The handles are nice. Installation wasn't bad, but had to do an adaptation because the L-connectors to my water lines would not come off and didn't want to force it. Had to buy stainless steel adaptors which cost another $30.What I don't like - The handles are mushy. THere is not a crisp shut off when turning the handle. I'm guessing the internal cartridge is not well designed. The water flow changes even after I open the hot water valve. Then have to readjust the handle again. It's not a subtle adjustment.Worst of all is the nut that holds the faucet to the main body. If you tighten this nut too much you cannot swivel the faucet arm as promised. Too loose, the faucet will swivel but the nut loosens itself as you move the faucet around. Not sure why that nut is even there if just for looks.Overall, it's worth the money but I'm guessing that more expensive faucets have better internal design and a more crisp function.

Very slow flow