Thank you for your question. Our eye makeup is formulated with gentle botanicals that nourish the eye area and support the health of the delicate skin around the eye. To prevent smudging, we recommend gently pressing a natural eye shadow of the same color over the liner.

is blue color totally matte or shimmery? Thanks.

Thank you for your inquiry. All our Eye Definers are matte, including the 03 Blue.

Is this still made in Germany?

Thank you for your inquiry. All of our products are manufactured in Germany- at our manufacturer WALA- under pharmaceutical, clean room conditions. This includes our entire make-up line.

How can I get a pencil sharpener for this? The blue liner keeps breaking on me when using other pencils.

Yes, the downside is the pencil substance is delicate. I use an ordinary pencil sharpener, just a small plastic thing that empties easily. Works good enough to keep it sharp.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.