145 Pints Commercial Dehumidifier with Pump and Drain Hose, Energy Star Certified Crawl Space dehumidifier, Industry Water Damage Unit for up to 6,000 sq ft BasementsRecycled Claim Standard Blended

This dehumidifier is great! Make sure you follow the EASY installation/start-up instructions precisely and you'll have no problems. When I started it, my crawlspace was 74% humidity. I went back and checked it ~4 hrs later and it was already down to 49% (I set it for 40%) and it was pumping water perfectly. The best part of this unit is how incredibly quiet it is. Mine is centrally placed within the footprint of my house which makes the unit directly under my living room. The crawlspace is about 40" high and I have the unit sitting ~4" off the floor. With it being so close to the main seating area, you'd think it would be easily audible... nope. At most, it's about as loud as a refrigerator. I also bought the remote so I don't have to go in the crawlspace as often to check things. Hook-up and installation was also super easy but be gentle when removing the display pad from the housing when mounting the remote. Once reassembled, it works like a charm. I did not rate the energy efficiency because I haven't received my first electric bill but I suspect the energy cost will be reasonable.UPDATE: I had an issue with the remote controller so I contacted Moiswell customer service. The rep, Aya, has been both proactive and responsive. She stays on top of things and kept me informed through the process of getting a replacement remote control. Everything seems to be working great after I installed the new remote.Update: Apr/May 2025. The unit was not effectively maintaining the humidity level so I contacted Aya in customer service. She had me run a few tests and determined the issue couldn't be resolved. She offered a full refund or replacement unit. Since the unit did a great job, I opted for a replacement. Within 4 days, a new unit arrived on my doorstep! Aya has been great, the customer service is superior.

I bought the MP145 to replace a different brand dehumidifier in my crawlspace. Upon receipt, the overall quality of the unit was very nice. It is important to also note that packaging was exceptional. Details matter. The filter location is easily accessible which will make cleaning a breeze. The handles on top are appreciated as they helped with getting the unit into the crawlspace. As for operation, it is doing exactly what I needed and better than before. It maintains humidity very well. When installed, it quickly brought the humidity back to desired levels as the replaced unit (not of same brand) was nonoperational for a few days. The accessories and availability of parts is also a nice bonus.

Overall this unit works well, is quiet, and gets the job done with very little maintenance (clean the filter occasionally). However, this is not the part that I am happiest with. I purchased this dehumidifier for my shop and for about a year it worked wonderfully. Just shy of a year later something went wrong with the unit, it was no longer dehumidifying, and I had to reach out to customer support. I have to say I have never seen customer support this good. Within a day of reaching out to support they had gotten back to me with things to try and some questions about the unit. The support folks were the friendliest and quickest responding support I have ever had. After a couple of days of emails back and forth trying to troubleshoot the unit and sending them info moiswell determined the unit was bad. Then without any prompting on my part they said they would send me a new unit free of charge. I asked what to do with the old unit and they said I could take it to an appliance recycler or keep it for parts in case anything broke on the new unit going forward. Then a brand new unit showed up at my door shortly after all with almost zero hassle on my part and I am back up and running. In todays world with largely throw away unsupported technology it is a breath of fresh air to see a company that stands by its product and wants to work with you when something goes wrong. I don't normally review products but after this experience I had to come back and write a review.