Yale Assure Lock 2 Touch (New) - Fingerprint, Key Free Door Lock in Black Suede - Unlock with Your Code or Your Fingerprint - YRD450-F-BLE-BSP - No Wi-Fi

The lock (Yale Assure Lock 2 Touch YRD450-F-BLE-BSP) has excellent features, with fingerprint unlock which works fairly well and 'one-touch' locking from the outside. From the inside, the knob is turned to lock/unlock the door. This lock is the 'second' lock on the door. We purchased this lock particularly because it does *not* have a key (which could be picked), because it has decent batteries (4 x AA) and because Yale is a reputable lock brand. As some other reviews mention, although sold by amazon.com.au, the lock doesn't seem supported in Australia (or anywhere other than USA/Canada). This results in - for us - two separate problems (1) extra steps involved in configuring the lock with the 'Yale Access' or 'August Home' app (2) connecting the lock to the local network The second problem I have not been able to solve. As of July 2024, the 'Yale Access' app and 'August Home' app does not recognise the 'Yale Connect Plus Wifi Bridge' (currently sold in Australia) and the 'Plus' bridge is not listed in the manual product selector choices. I purchased the older version of the Wifi bridge (the version which is not 'Plus', and is no longer available from standard shops in Australia). Although I could connect to that older Wifi bridge with the app, trying to connect that Wifi bridge to the lock is not successful (the app reports an error). Another Amazon review - and an oblique reference on the Yale website - mentions that Yale Assure Lock can connect to the Wifi bridge, so I don't know if that is a problem with buying the Australian version of the old Wifi bridge or because the App doesn't like being outside North America (although I'm using an VPN). Sadly, z-wave standards are different in Australia compared to the USA, and there are some reports that using the Yale Assure 2 wifi module is detrimental to the lock's battery life. The first problem is solveable. As of July 2024, it *cannot* be configured with the "Yale Home" app which is available to Australian users of Google Play. Either the "Yale Access" app needs to be installed from another source or the "August Home" app can be used (available in Google Play for Australian users). Both these apps will not allow a lock to be 'added' to the 'home' unless the app believes the user is in the USA or Canada. Some other users mention using an American phone number. I used an Australian phone number, but used a VPN to 'fake' a USA location.

No sirve en México. El producto funciona casi siempre, pero en ciertas ocasiones el sensor magnético no funciona. La aplicación no está disponible fuera de EEUU y Canadá. Y obtener soporte de Yale: imposible.

This lock will not work in Australia. For whatever reason the lock is not supported by an app that allows the lock to work in Aus. You cannot register the serial numbers on the Yale Access app available in Australia, hence the lock will not work. According to Yale the Assure Lock 2 was designed only for the North American market.

I purchased this Yale lock with a fingerprint sensor as part of my quest for a keyless home in early 2024. The main reason I chose this model was its design, which I like best among others. Initially, I bought it without the Wi-Fi module and integrated it into Home Assistant via Bluetooth. Since the purchase, I’ve contacted Yale customer service three times: first about a missing door sensor (which I later found inside the box), second with an installation question about the door sensor (they referred me to the instructions), and third for a factory reset (they remotely reset the device for me). In all cases, their responses were quick and mostly helpful. Recently, I grew frustrated with slow responses from Home Assistant commands, so I added a Zigbee module, which has been working nicely. I really like the fingerprint sensor—it’s much faster than entering a code. Battery life has also been solid. The original set lasted about 8 months to a year (depending on usage). My second set—Energizer Ultimate Lithium batteries—has been lasting much longer, possibly due to a firmware update or simply better batteries. I also set up automation so that whenever I enter from the garage, the Yale lock unlocks automatically, triggered by the garage door opening. Mission accomplished!

Works great, battery life has been impressive so far. Rain and ice storms has not affected performance yet. The only issue I have noticed so far is that sometimes the door does not lock. It happens maybe one every two months. To fix the issue, I just have to open my door, reach inside to lock and unlock manually using the inside switch, and the close the door to try the lock button again. It's a rare enough occurrence that I don't mind too much. I would recommend this to everyone I know. It is a little pricey, but is reliable enough that I would purchase it again even after having the issue explained above.