Thank you for visiting our store--The Best Factory Neon Sign Supplier! About Product: All our products are brand new! Real Glass Tube, Well tested, Quality assured, 100% hand-made, gas-filled. High quality! About Power: 110V for US and Canadian customers, 220 to 240V for European countries. Comes with US 2 pins plug as default. We will provide power system according to your country. About Shipping: Fast shipping in about 2 to 3 business days, normally 6 to 14 business days delivered to most regions including North America and Canada! (ETD may vary during busy holidays season). Well-packed in a foam box filled with soft foam to protect the sign. About Quality: We have over 15 years experience for various neon signs products, and all of our brand new gorgeous real neon glass tube signs are well tested and double-checked before shipping. Running with very experienced benders supported with large professional teams. About Design: You are very welcome to customize any sign you like, all you need to do is to briefly describe your idea or send a sketch to us. Our professional neon sign designer will design that for you! Other pattern design please visit my Amazon storefront. About customer service: Easy to communicate through calls and emails. We offer a very good price and we offer 3-Year Warranty on all our signs. If damaged during shipping, we will send replacement parts or a brand new sign for free. Full refund can be applied if not satisfied with the sign. so no worry! About Feedback: Please DO NOT leave us Negative or Neutral feedback if not received or broken, or we are UNABLE to help you to solve the problem. Please contact us first, any questions we will glad to reply you in 24 hours. Please leave us positive feedback if received the satisfied products, we cherish the feedback as our life, thanks!
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