I bought the surge kit. Where can I buy extra cymbal for this kit?

Alesis support here! For additional pads, please contact our parts team at parts@inmusicbrands.com.

Got the Alesis headphones for this, but it’s not loud at all. Volume knob is all the way up on the module.. am I missing something?

Our volume was also low. Changed the settings per internet research (apparently it's a very common problem), still really unsatisfactory. Ended up buying an amp and now it rocks, but shouldn't have to spend another $300 just to use the kit...

Can these be played through an amplifier?

Hi, Alesis support here! Yes, our Surge Mesh Kit features 1/4" TRS stereo outputs for connectivity with an amplifier. I suggest using our Strike Amp 8, this would be a great addition to use with this kit!

Can the module be hooked up to the pc to import sounds?

Alesis support here! The module can be hooked up to the PC, but it's only to allow your kit to be used as a MIDI pad controller. With the PC connection, you can't import sounds into the module. If you have any other questions, please feel free to email me directly at mvieira@inmusicbrands.com.

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