Elica Vetro Glass Top 4 Burner Gas Stove with Double Drip Tray (594 CT DT VETRO 1J), Black

Installation done seamlessly...use and better to go ahead.

I was using similar elica 4 burner cooktop since end of year 2013. It was showing it's age so decided to get new one & shift it to my native place house.Coming to this new model it has double dip tray which is helpful in maintaining it clean, the new model has good sturdy pan support as well. The glass is of 8mm compared to 6mm of the competitor brand "G". The quality of glass is much better & properly placed as well as insulated. The body is made up of stainless steel and easy to clean. Buttons are ergonomics.The box package was simple but sturdy. Overall happy with the quality of the product and service by Brand Elica and as always Amazon rocks.Lesson learnt hard way...A pointer for those who want to buy new cooktops.1 Never select Auto Ignition (AI) model as care has to be taken to keep it dry. Short circuit may happen leading to hazards.2. Never get powdered coated body as it's mostly wrought iron instead prefer stainless steel model for long life and easy maintainence.3. Choose thicker Glass top as it helps keep it cool not heating much. I guess Elica provides 8mm glass compared to 6mm by most competitors.Read on further if you want to know more about my bad experience.Initially I went for (AI)auto ignition model of some other brand called "G" & had to face issues from beginning with service as well as quality of product. The installation executive of brand "G" was supposed to come on Saturday 27th Feb 2021 but did not turned up till 6pm in evening so I called their number & then it was rescheduled on Sunday. Luckily my old elica was working so I had no issues. Even after installing brand G the auto ignition of one burner was not functioning properly so I pointed out to him but reply was quite casual and was not even eager to resolve it. I decided to test it for a day or 2 but issue was still there so I put up service call for it. Again some other person came acknowledge the issue but did not took any steps to resolve instead got reply I will try to change the wire but I do not have it now. When I asked if it can work or should I call Amazon for returns & his reply was shocking but honest that such issues arrives in auto ignition in future so see if you can return it to get manual ignition. So called up Amazon for returns & luckily it was possible. Waited for 1 day to give brand "G" fair chance to resolve but no reply from them so booked new manual ignition elica cooktop & put up returns request for auto ignition model of Brand G. If Brand "G" having poor service support in area of Mumbai Western suburbs then what about 2 tier cities or rural places??When I removed the connection for repacking Brand G for returning to Amazon found out dents in fixed steel plate of the defective AI burner. The other burner on front had some rust spots on burner and spark plug which cannot be cleaned.Tried to Clean it & repacked waiting for Amazon to pickup on Sunday 7th March as I will be free to face it.Just hoping to get my refunds from Amazon without any issues.

Great product with elegant look

Works well, has removable drip tray. Installation was done well by Zaib

The media could not be loaded.  Positives:1. Smooth Installation: The installation was hassle-free, and the technician was polite and professional.2. Premium Appearance: The stove exudes a premium look, accentuated by its sleek glass top design.3. Reliable Burners: The burners perform excellently, and the knobs feel sturdy to the touch.Negatives:1. Compatibility Issue: The stylish stainless steel support plate may not accommodate pans, cookers, and utensils with uneven bottoms, requiring extra care during cooking.2. Cleaning Challenge: While the double drip tray is convenient, cleaning both the removable and fixed trays requires additional effort.3. Height Limitation: The stove's low height makes cleaning underneath it a bit challenging.Additional Notes:- Spacious Width: Ensure your kitchen countertop can accommodate the stove's large width before purchasing.- Manual Option: Although there's an auto-ignition feature available, I opted for the manual version for added safety assurance.

Bought this product in Oct. 2023 after quite a research and based on lots of positive reviews on Amazon site.VERY DISAPPOINTED with the product as well as service.Within 3 months, the middle knob suddenly fell off along with the spring and screw while the stove was on and we are unable to fix it or even turn the stove off since 16th Jan 2024, turning off the cylinder directly every time since the middle burner is ON. The knobs have unnecessary complicated mechanism and we cannot do any quick fix at home without their technician’s visit.Logged a customer service complaint on 16th Jan. highlighting fire safety concerns and severity of the issue. The call centre staff promised to send a technician within 24-48 hours !Nobody bothered to even cal till now. Another call to support team this morning (24th Jan), another assurance from the to send technician today but so far no one turned up.End of business day another call to their support team and now they say some one will visit in 24 to 48 WORK/BUSINESS hours (not 1-2 days) , which means it may be over a week to hear from their technician before his/her visit to fix the issue. Planning to go to consumer court if they do not fix this priority issue tomorrow.Overall a flimsy, light weight product with cheap knobs, regret buying this product and such poor and terrible customer support.PLEASE DO NOT BUY THIS PRODUCT and regret later like me.

Not sure about the prices, the same kind of stoves are available for lesser prices. cleaning is bit difficult compare to steel. Burners are getting black, not sure it would be like this only.For installation, they charges 250 for nothing. just to put the stove on table and put the pipe, i asked customer care, whether i can do installation my self, they told if you , warranty will not apply. not sure.Let us know about the product, will review again after some days.

The product is really good and the installation service was great