Westinghouse 13500 Peak Watt Dual Fuel Home Backup Portable Generator, Remote Electric Start, Transfer Switch Ready, Gas and Propane Powered

Initial quality. This is my second Westinghouse of this size, and there are significant improvements on the last one that cost about the same. Improvements: Remote start fob. Start button and on/off switch instead of a 3-way rocker that got sticky. Tri-fuel. Improved display.I used Amazon's room delivery service to get it here quickly. They transported the box to the back yard, and I put it together.It is about as heavy a generator as I can handle. Just a bit of back strain getting it onto the pad after putting the wheels on. It is also quite loud.It fired right up the first time after adding almost the quart of oil and going through the checklist.It handled a 30% load very well the second time I fired it up.The line quality is not great for sensitive equipment, and I knew this going in. For sensitive electronics, it is best to be running a live UPS (always converting AC-DC-AC), instead of just switching to battery on failure. A standard UPS will click on and off constantly under a low load. The line power gets cleaner the heavier the load. With the AC on, my standard UPS is not triggered. I plug in a small Bluetti (like a Jackery) to serve as the live UPS when I'm running the generator. It's just a 247ah box that can put out 600W.

Purchased this generator to use as a whole house backup after having dealt with several recent outages thanks to the oh-so-reliable Texas grid. Got a great price from Amazon and ordered over labor day weekend but was not expecting to see it for at least a month or two due to it being back ordered. Surprisingly I received a shipping notification from Amazon after only about two weeks. While this was great, the delivery company took almost two weeks to deliver and required three resets of the delivery appointment time which was a bit frustrating. Upon delivery the box had some tears and bruises so i wanted to check it out before accepting. The delivery guys were very patient while I opened the box and unpacked enough to determine that the generator was in pristine condition and had suffered no damage during shipment. Documentation is good and assembly to make run was very easy. Since hurricane season is winding down and the unit will hopefully go immediately into storage I used propane to test and do the break-in. The battery was pretty much fully charged and the unit started up on the first try. I am using a 50 amp inlet box and a interlock device on my breaker panel. The unit so far has run the majority of my house without showing any sign of strain or stress. Pending installation of a soft start device i have not tried to run a 3 ton central A/C unit, but with what I have seen so far I believe this generator should be able to handle it without a problem.The generator comes with pretty much every accessory needed. Although it weighs 230 lbs. the wheel kit and handle make it easy to move around. It comes with a propane hose with regulator in addition to a natural gas hose. Everything needed (except fuel obviously) to get this unit running was included in the box! So far I am very pleased with everything about this generator. It looks great, runs great, and comes equipped with every option I think I will ever need.Post testing update: During break-in and further testing I noticed that based on the on-board meter the no-load frequency was running about 63.5 Hz and with about 50% load only dropped to 62.8 Hz. This seems a bit high to me. I have battery back-ups on all of my computer equipment and all of them alarmed and kicked over to battery power whenever the frequency got above 62.9 Hz (The back-ups are all spec'd. at 60 +/- 3 Hz). I contacted Westinghouse support and asked if there was a way to reduce the generator rpm which would reduce the frequency. They advised that there was not a way to reduce the rpm's and furthermore that this unit was not designed to power "sensitive" electronics and that I should upgrade to a unit with lower total harmonic distortion or an inverter generator (both more expensive). I am very disappointed in this resolution. As this unit is advertised to be used as a home emergency back-up generator I think hey should be more upfront about its limitation to power electronics (almost every appliance in a modern household has electronic controls now). Also I cannot believe that they would produce a motor that does not have some way of adjusting rpm which would directly control the output frequency and voltage. While I do still believe that this is a powerful and quality generator, I am not comfortable that I am getting correct information from Customer Service and if I am, I am not sure this is a generator that should be used to power a home without risking damage to appliances.

I purchased the Westinghouse WGen10500TFc after doing a ton of research, and I’m beyond impressed with its performance. This generator is an absolute workhorse. With 13,500 peak watts and 10,500 running watts, it easily powers my entire home during outages, including the AC, fridge, lights, and more.What really sets it apart is the tri-fuel capability – it runs on gasoline, propane, or natural gas, which gives you amazing flexibility during emergencies. The remote electric start is a game changer, especially when you don’t want to go outside in bad weather. It also comes transfer switch ready, making it ideal for home backup.Build quality is solid, and the wheels make it easier to move despite its size. It’s a little loud (as expected with this power level), but the performance more than makes up for it.If you’re looking for a dependable generator that can handle just about anything, this is it. Highly recommend it for home backup, job sites, or even RV use if you want overkill reliability.

We had a 15-year-old whole house generator that finally failed. The replacement was much too expensive, so we decided to purchase this Westinghouse generator. We are really happy with it. It was easy to install and setup. Since we already had a transfer switch from the old generator, we connected this new generator through the transfer switch. We had to remove the bonded ground in the generator since the transfer switch does not switch the neutral wire. We are running it on natural gas but also tested it on propane. It ran well on both fuels.It is very well made. It is heavy but can be easily moved around since it has sturdy wheels and a strong foldable handle.