Does the package come with charger and remote control, do I need to buy them separately?

Yes, the package comes with charger and remote control. If you receive a package that's missing any of these items, we'll send you replacement.

I'm confused about the Charging Info. After charging my hand control for 3 hours, there's still no light. Is it broken?

During charging, the charger's light turns red and green when fully charged. The hand controller's light itself remains off during or after charging. To check the battery, press "UP" or "DOWN" on the controller; the light indicates the battery level.

If I use the chair lift mainly for emergencies and not frequently, how often should I charge the hand controller?

The charging frequency for the hand controller should align with how often you plan to use it. However, even if you don't use the chair lift for extended periods, I recommend charging it fully at least once a month to prevent deep discharge.

Is it safe to use this chair lift in the bathtub, and can I immerse it in water?

Our chair lift is waterproof, allowing safe usage in water as long as the hand control is properly connected to the chair. It's safe to submerge during a bath, but make sure not to leave it submerged for extended periods after you're done.

What if I find the product doesn't meet my expectations but the 30 days return period has passed?

Glad to clarify our return policy for you! While the Amazon's return window is 30 days, we extend a 3-month return period for our buyers. We are just a message away!

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⚡ Rise Above Limits — Elevate Your Independence!

PORTABLE POWER - Lightweight 30 lbs design with foldable side wings for easy transport
BUILT TO ENDURE - High-strength alloy steel frame supports up to 300 lbs
ANYWHERE ANYTIME - Fully waterproof with IPX8 rating—perfect for wet environments
EFFORTLESS ELEVATION - Electric lift up to 20" to help you rise with ease
CORD FREE CONVENIENCE - Rechargeable battery operation means no power outlet needed

The MAIDeSITe Electric Chair Lift is a lightweight, foldable assistive device designed to help users effortlessly get up from the floor. Featuring a robust alloy steel frame supporting up to 300 lbs, it lifts up to 20 inches powered by a rechargeable lithium battery. Its IPX8 waterproof rating and suction cup stability make it ideal for use even in wet environments, combining durability, portability, and convenience for enhanced mobility and independence.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Manufacturer	MAIDeSITe
Model Number	JC35M3
Package Dimensions	75.2 x 45.5 x 28.2 cm
Material	Alloy Steel
Color	Blue
Size	30.7D x 18.9W x 12.2H in
Special Features	Foldable
Battery Type	Lithium Ion
Lithium Battery Packaging	Batteries contained in equipment
Package Weight	13.98 Kilograms
Batteries Required	Yes
Batteries Included	Yes
Material Care Instructions	Wipe Clean
Brand Name	MAIDeSITe
Item Weight	30 Pounds

MAIDeSITe Electric Chair Lift | Get Up From The Floor | Floor Lift | Can Be Raised Up To 20" To Help You Get Up Again | Weight Limit 300 lbs

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