My computer can't connect to the machine.

Before connect to the machine, please download the driver, import the Firmware file (refer to the first cutting guide), make sure the acrylic cover is covered. Please feel free to contact support.

The direction of engraving is wrong.(reverse)

Please re-import the kiosk Firmware file.

I can't start engraving, the blue indicator light flashes.

Please double check the cover is closed or not. And make sure the cover hit the limit switch then you can engrave.

How to adjust the engraving deviation?

1.Check the belt tightness. Use finger to press the belt, it's perfect if there is a slight re-curve back.

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Description

⚡ Ignite your creativity with precision and style!

BOLD AESTHETIC - Striking black and orange design that complements your modern, creative environment.
SAFE COMPLIANT - Laser Class 2 certification ensures professional-grade safety for peace of mind during use.
SPACE SAVVY DESIGN - Compact and lightweight at just 4 kg, perfect for any creative workspace without clutter.
PRECISION POWERHOUSE - Harness 5W laser strength for ultra-detailed engraving that sets your projects apart.
PLUG PLAY EFFICIENCY - Runs on standard 230V power, ready to integrate seamlessly into your studio setup.

The Genmitsu Laser Engraving Machine 5W by SainSmart is a compact, lightweight, and powerful engraving tool featuring a 5W laser and Class 2 safety certification. Designed for professional and hobbyist creators alike, it delivers precise, detailed engravings while fitting neatly into any workspace.

Reviews

も**ち

使い方に苦戦中（初日）

The media could not be loaded. 取説は日本語であるのに毎度の事ながら翻訳に雑さがあり（分かっていて買ってますが）解釈に困るなんとか、サンプル図柄はサンプル板に写し出せたが、自分で準備した（する）図はどーやって出すのでしょう？只今試行錯誤してます。ちなみにサンプルはとっても綺麗に出力しました！

2.02.2025

き**ゃ

使えない

全然使えず、１回使っただけで動かなくなった

30.04.2025

K**

２時間使用後レーザーが照射しなくなり壊れた。

２時間ほどは正常に稼働していましたが突然レーザーが照射しなくなり壊れた。Amazonさん返金かもしくわレーザー部分無償で保障してください。２時間で壊れるような商品４万で売るな！！！

30.03.2025

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.