HP Color Laserjet Pro MFP 3301cdw Wireless All-in-One Printer (Renewed Premium)

This printer works well. I like that it prints duplex (2 sided). I like the fact that it is an all in one printer The printer is faster and quieter than my old HP Color LaserJet 3600n (15 years old) My old printer was connected via Ethernet and only printed on one side. It was noisy. and it was not an all in one. That printer served me well

Have had this for awhile now works well nice quality from what I can tell have had it for 5 months or so and zero issues

5th and final update 7/1/24:Two months ago I had to return this HP printer model MFP 3301fdw because of the print issues, and HP couldn't sent out replacement toner (which they beli would fix it) since they didn't have the new toner model in stock.Last week I got delivered from FedEx Ground the HP Toner in all 4 colors. The thing is, the printer is returned and refunded back to Amazon and using a different model. So now I have the toner for a printer I no longer have. Good job HP!----------------------4th Update 5/8/24:Since it has been a week since the last time HP Support called me, I decided to call them. After about 20 minutes, I was again told that my case was escalated (two weeks ago) and they still can't order replacement toner to replace the toner cartridges that aren't working right on this (new) printer MPF3301fdw. They said I should get a call back on Friday.If I don't hear from them or they can't send new toners, then I am sending this model back.I then may go with the 283fdw model, since it is identical to my 281 model that went bad after 4.5 years of use (belt went bad).All I can say is HP Support is pretty much useless.If you are looking for a color laser printer, you're better off going with the 283fdw model that is supported and has toner available for purchase.The newest 3301fdw has no support from HP since it is so new, and none of the toners are in-stock because it is a new model. Also, it prints color pictures MUCH darker than the 281 and 283 model. To me, the 281/283 prints more natural and realistic color pictures than the 3301.----------------------3rd Update 5/2/24:I have got 2 call-backs from HP Support this week Monday and Tuesday saying they are still not able to put in an order for the defect replacement toner (see full review below). They say the issue is that since this printer model MFP 3301fdw is so new that it isn't in their system for support, and that the 218A toners are not in stock to send out for replacement.As far as I'm concerned, this is a total failure on HP. You have a new printer with printing defects. Not sure if it's the actual printer or the toners that are bad. They can't send out replacement toner because none is available.At this point, I'm just going to return this back to Amazon. My HP M281fdw never had any issues until just last month, which is why I ordered this one. So I might get the M283 model, since it's basically identical to my M281 model and at least there is toner in stock for it.-----------------2nd Update 4/29/24:Since HP Support is basically useless and isn't able to replace the defective toners, which has streaks/banding and areas where no color is transfered to the HP Paper. I decided to buy another HP 3301fdw printer that comes with new toners and see how it prints. It was delivered yesterday and I printed about 25 pictures on it, and so far the quality has been better, no banding issue and all the colors are being transfered/fused to the paper. But after about 25 color picture and 15 black text pages, the "introductory toner cartridges" are down to 20% capacity! How is this possible? It Specs PDF says the introduction toners are good for a few hundred pages. I've only done 25 pictures + 15 text pages (under 50 pages total) and it's down to 20% capacity? Unless the Calibration On Start Up is using a lot of toner, so I turned that Off.I'm still not sure about this printer, as no one (including Amazon or HP) have the 218A standard capacity toner or the 218X high capacity toner in-stock. So how do you get toner for it???-------------------1st Update: 4/27/24:This is an update to my original review.I would also like to point out all the 5 star reviews for this MFP 3301fdw printer are from Amazon Vine, which means the person got the printer for free at no cost and only had to agree to write an review. I actually paid full price for this printer, so I am reviewing it as a paying customer.Over the 8 days that I have had the HP MFP 3301fdw printer, the color prints have had issues with the toner not fusong to the HP Paper. I called HP Support on 4/24/24 and was on the phone with them (India) for almost an hour and they had to do a video call to show them the printer and the pictures with the color issue. The woman said he was going to replace the toner, since she believed that was the problem and was down to 20%. But she wasn't able to get the toner ordered, and said it would be taken care of through their back end department. Then several hours later I got an HP saying the case was closed. I called the following day on Thursday and spoke to someone else. They also said they couldn't get replacement toner ordered and said they would bring it to their internal support and asked if they could call me the next day Friday at 1pm. So then on Friday I'm waiting for them to call at 1pm and nothing. I end up calling at 1:45pm. The first person I talk to says they are not trained on this printer, and I have to talk to "industrial printer support". They transfer me, and the person there says this is not a industrial printer (big surprise) and has to transfer me back to home office printers. Finally after 30 min I was able to talk to someone. They also said they couldn't order the toner, and said they have to call back next week on Tuesday.This is absolutely the worst support (well no support) I've ever had from a company. If a large company like HP can't make the toners right, causing print issues, and then can't put in an order for replacement toner and takes multiple phone calls, there is basically no support for HP! I have no trust in this printer or in HP to stand by it for the 1 year manufacturers warranty.I did look to see if the toner was available for order (either the standard capacity or high capacity) and no one (including HP and Amazon) has the toners in stock, and shows it won't be available for 1-2 months. How can you sell a printer and not even have the toner in stock when the limited "introductory toner" runs out after about 150 prints?At this point, I would either need to replace my old old HP M281fdw printer with the 283 model, which is basically the same unit and features (just a different toner ) or go with a different brand.-------------------Original Review:First off, I have been using the HP 281 color laser since 2019 without any problems, until a month ago there was issues and the printer started to die and go out. I decided to replace it with with 3301 model, since it is the newest version. I got it last week and after setting up the printer it begins by initializing the pre installed toners and then a calibration. I went into the menu and did a Print Quality Test that shows the toner colors on a page, and there was major streaks in the colors (,mostly cyan blue and magenta). I ran it 10 times and did a few more Calibrations and it got a little better but was still there.I then tried printing some high quality pictures that I had and noticed that there was areas where the toner (,color) was not sticking on the paper (HP Premiums 24). Areas of the picture that was blue sky, you could see parts that was missing toner, showing the white paper behind it. Or if it was a picture that had some dark/black areas, again you could see areas where the black was not transferring and could see the white paper.I called HP Support yesterday about this, as my old 281 printer never had this problem. Support has to do a video call to see the printed issues on the papers. After I showed them, they said they wanted to replace the toner to see if new toner would fix the problem. But after 40 minutes, they could not get the system to have a replacement toner order put in. She said it would be sent to their back-end department and I would get an email about the toner being sent. A few hours later I got an email saying my case my closed. I called back today at 8am when they open and the guy that I talked to needed a ton of information again. But he also said he could not get the system to take an order for replacement toner, and would have to talk to their internal support and he would call me tomorrow with an update.This is totally unexceptionable.My 281 printer was $350 and worked fine for 4.5 years. This new 3301 printer has issues (possible the toner defect?) being brand new, and still can't get the toners replaced after 2 calls. At this point if they can't get the toner replaced.....or if I do get a replacement and it still has the same problem, then I'll have to either replace the 3301 with another 3301 to see if mine was defective, or go with a different brand like Canon.As far as the 3301 printer, I do like the larger LCD display, and it is faster and quieter than my 281 model. Black text looks the same on both. When doing color photos, the 3301 does looks to have more realistic color than the 281, but it is marred by the areas of the print where the toner is not transferring to the paper making white see-though areas.I will update this review based on what happens with HP support, getting the toner replaced or not.

The media could not be loaded. I got this to replace an Epson inkjet printer that had been declining over the last few years and stopped printing most colors. This is by far the most expensive printer I've ever purchased, but I wanted a really good quality printer that would last me a long time and print reliably every time. So far, I'm really pleased.Initial Setup - I was a little concerned after reading reviews that it would take me hours and several calls to customer support to get this thing set up, but it was actually really easy. The instructions list a website to visit to download the software, so I just followed the instructions and was all set up within a few minutes. I did not need to connect the printer to any computers, I just followed the instructions and was able to get everything connected. Make sure you download the mobile and desktop apps and register on the HP Smart website, where you can manage your printer settings.Mobile App - I didn't love the idea of using a mobile app for a printer, but it is actually pretty cool. There's a lot of neat features on there, like printables, which has a bunch of free things to print, such as calendars, coloring pages, activity sheets, cards, crafts, all sorts of stuff! There's also mobile faxing and scanning, the ability to create photo books and more. I probably won't use many of these features, but I do think they are nice to have.Print Quality - I don't print a ton of stuff, but I did a few test prints and they look fantastic so far. Nice quality and clean printing.Mobile Printing - I didn't have to do anything special to print a photo from my phone. I just opened the photo on my phone, tapped the share icon, selected print, and it defaulted to the printer. It took about 30 seconds, but the quality was great on regular printer paper. You may need to keep the photo/file open until you see the print dialog on your phone show that the item is printing.Scan to Email - This was a bit challenging to set up, but I found a helpful article so I'll share how I did this. First, from the desktop HP Smart app, I added our email addresses to the address book in the scan tab. You also MUST have an outgoing email address set up in order to scan to email, so I created a Gmail account for the scanner. In the outgoing email profiles, I added this email address, used smtp.gmail.com for the server and port 465. Check the "SMTP server requires authentication" box and enter the email address & password. When I tested it, I got an email that Google blocked the attempt so I researched and found an article instructing to allow less secure apps and had a link (just add /settings/security/lesssecureapps to the Google URL to access this setting). I turned less secure apps on for the printer account, and that did the trick. Note that a copy of each scan will be saved in the sent folder of that email account.2-Sided Printing - This was not the default setting on my printer, but I was able to select my default print settings from the HP Smart websiteTouchscreen - I think the touchscreen is easy to use. If setup is required for anything, it will display a message explaining exactly how to do what's needed, so that's really helpful.I've only had this printer a short time, but I'm really pleased with it so far.