Is this authentic martin kastler or replica; judging by the so-so reviews, i'm thinking replica?

I have two of these. One purchased directly from Crucial Detail / Martin Kastner, and one from Amazon. Same product / no concern of replica. Minimal difference in price, so if you still have concern, just order from Crucial Detail directly.

How do you sterilise this product?

Thank you for being part of our Porthole community. The Porthole is dishwasher safe and can also be steamed for sterilization.

My porthole infuser leaks, what can I do?

Hi. The best way is to contact us at Crucial Detail at info@crucialdetail.com for troubleshooting and replacement parts directly.

How do i get the glass off? Ive removed both hex screws but the glass wont budge... Halp!

Thanks for being part of our Crucial Detail Porthole community! Here are a couple tips for removing the glass when it is tight. Quick Tip: Cover screw holes with fingers and blow air into the Porthole spout with mouth to release the tension. Longer Term Tip: The plastic will loosen with use. Lay the glass flat on the counter (on a towel to avoid damaging glass) and insert the body over the glass with a bit of force. Then push the glass back out, repeating the whole process a few times on both sides before using with liquid.

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🍹 Infuse your lifestyle with style and sophistication!

HASSLE FREE MAINTENANCE - Dishwasher safe materials mean more time enjoying and less time cleaning.
ALL INCLUSIVE EXPERIENCE - Comes with accessories, assembly instructions, and a recipe booklet to spark creativity.
READY FOR EVERY OCCASION - Perfect for weddings, holidays, or impressing your boss with unique homemade infusions.
DESIGNER CRAFTED ELEGANCE - Sleek, clear tempered glass with stainless steel accents—functional art for your countertop.
ELEVATE YOUR MIXOLOGY GAME - Craft stunning cocktails, teas, and infusions with precision and style.

The Port Hole Infuser Clear by Crucial Detail is a 13.5 fl oz infusion container made from durable tempered glass, stainless steel, polypropylene, and silicone. Measuring 7" x 7" x 2", it’s dishwasher safe and designed for creating cocktails, teas, dressings, and more. Packaged with accessories and a recipe booklet, it’s perfect for professionals who want to impress with every pour.

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Manufacturer	Crucial Detail
Model Number	0767
Package Dimensions	19.1 x 18.9 x 6.3 cm
Material	Glass
Color	clear
Volume	13 Fluid Ounces
Size	exterior: 7" x 7" x 2" (17cm x 17cm x 5cm)
Package Weight	1.11 Kilograms
Batteries Required	No
Batteries Included	No
Material Care Instructions	Dishwasher safe
Brand Name	Crucial Detail
Capacity	13 Fluid Ounces
Country of Origin	China
Item Weight	2 Pounds

Port Hole Infuser Clear

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