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Q: Do you need to use a pencil sharpener to sharpen it?

Hi there! Thank you for your question. Yes, you will need a pencil sharpener to get to the rest of the liner, as it is not mechanical. We hope this helps! If you have any other questions, please reach out to our team. You can give us a call at 1-800-715-4023, and we'll be happy to help.

Q: Can someone describe the color Underground or Cappucino? Are either brownish or mauve?

Hi there! Thank you for your question. Our Rimmel Lasting Finish Lip Liner in shade Underground is a deep purple/mauve color. Our shade Cappuccino is a nude/brown shade with a cool undertone. We hope that you give them a try! If you have any additional questions, we invite you to reach out to our team at 1-800-715-4023. It would be our pleasure to assist you!

Q: I don't want to waste more money on liners. do you have one that would match burt's bees lip shimmer, shade: watermelon?

Here's a chart of the colors that Rimmel has: https://www.amazon.com/dp/B08CG1G7FV?ref_=pe_527950_33920250_dpLink&th=1

Q: Is this lip liner supposed to be sealed? I received it unsealed in a plastic bag.

I don’t know the answer specifically. I know that the copy we received was packed acceptably and we used it. That said, I don’t think sealed/unsealed for this product makes a difference of any major concern, usually makeup items at the retail counter are not sealed in my experience, perhaps that has changed more recently.