SurebonderDual Temp Glue Gun-Black

Item is 110v and as such unsuitable for UK or Europe without buying a 240v - 110v transformer. This information wasn't shown on the listing or the photo of the packaging.Seller only prepared to refund if I paid for return postage, something I was not prepared to do. Fortunately Amazon A-Z refund system gave me a refund, thanks Amazon!

Well, before ordering this unit, I carefully tried to read all the details from the package, in the hope that any product specifics would stick out, an for me, be able to make the right desicion, whether bying it or not... Apparently, this product is so badly described from the retail store, that I failed to know, that this unit is made for the 120 voltage market, and, furthermore, I had to guess , which size, the glue sticks it uses - and I guessed wrong...This device is for the 120 voltage market (USA) and not for the European 230 voltage - I had to buy a transformer, which cost more than the device itself (kr. 250 dkk) - and now I have to buy another load of glue sticks, in the correct 11 mm diameter. Be very much aware of these specifications when deciding to buy or not - also, the retailer and the company should do more to inform people, writing the info on the package.

I didn't like anything about it as first off its 110v which was not disclosed on advert, secondly its an American type plug which was also not disclosed on advert, and finally although I can return it at my expense which will cost me twice as much to return with no guarantee of a full refund because to open the package you have to cut the bubble pack

This item may be amazing! But i can not tell you that yet as I am unable to use it at this time! Buying from the Amazon UK site, i stupidly assumed it was from a UK seller, but although it arrived in a relatively short time I was rather annoyed it has a US 2 pin plug, and on the bottom of the handle says requires 120 V, neither of these facts are shown in the images or stated in the product description! I know need to buy a Converter to use this which will cost more than the item! I note a lot of items have no images of plugs, perhaps this warning may make UK buyers look into the products more before buying! However, an even better solution is for Amazon UK to insist any of their items sold on the UK site CLEARLY state the type of power plug fitted and the voltage required!

This product arrived with a USA plug, this is a different voltage to UK. I have been advised that this makes it unsafe to use in UK with an adapter and is a potential fire risk