Has anybody tried to microwave the packets to get the sugar to liquify? Will it hurt the microwave? I’d cut an air slot

we would recommend to NOT microwave it. as the material that holds the milk is not suited. Also the pure cane sugar that's included in your milk packet will dissolve once putting into coffee :)

Should I put this in the refrigerator?

You would only need to refrigerate after opening the packet you've used :)

I received my package today with the box damaged and condensed milk packets that leaked inside the box. How can I return the items for a refund?

oh no, we're so sorry to hear this. we would love to send you a replacement directly from us!

Did the company change the design of the creamer packets? My packet now says Latte Creamer on them.

Thank you for reaching out! We have recently changed the Creamer packets but the packet contents are the same as the old creamers that we have. Hope this helps!

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🥄 Elevate your coffee ritual—anytime, anywhere, authentically.

HERITAGE MEETS INNOVATION - Crafted by a Vietnamese-American brand featured on Shark Tank, blending tradition with modern lifestyle.
PURE NATURAL INGREDIENTS - Made with only real milk and cane sugar—no artificial additives or preservatives.
VERSATILE COFFEE COMPANION - Transforms any coffee—hot or iced—into a perfectly sweetened, creamy delight.
AUTHENTIC VIETNAMESE FLAVOR - Experience rich, complex lattes inspired by traditional Vietnamese coffee culture.
ULTIMATE ON THE GO CONVENIENCE - Shelf-stable packets perfect for travel, office, or spontaneous coffee moments.

Copper Cow Coffee’s Sweetened Condensed Milk Creamer Singles deliver 25 portable, shelf-stable packets made from just milk and cane sugar. Inspired by traditional Vietnamese coffee, these all-natural creamers require no refrigeration and effortlessly transform any coffee into a rich, smooth latte—perfect for busy professionals craving authentic flavor on the go.