I ordered 2 bags of the Sweet & Hot, one looks fine and the other is about half molded......should I destroy or would you like it back???

Mine came today and is the same way!! One bag molded

I need to return / refund this as it molded up in the bag.

We apologize you received a product that is not up to our high standard of quality. Please call us at 715.466.6608, M-F, 8-4 Central Time or write us at the below link and we will try to help. http://www.jacklinks.com/pages/contact Thank you for being a valued customer.

I purchased 4-pk 18oz hot&spicy 8/24/19 and 2-pk are ALL mold! and exp date is 11/09/2020

We apologize you received a product that is not up to our high standard of quality. Each bag that leaves our facilities is checked by our quality team and stamped with our Jack Link’s Guarantee seal. If the jerky is somehow exposed to oxygen throughout the transportation or shelving process, it could result in mold. Please call us at 715.466.6608, M-F, 8-4 Central Time or write us at the below link and we will try to help. https://www.jacklinks.com/contact-us Thank you for being a valued customer.

Is this jerky susceptible to spoilage due to heat during shipment?

Highly unlikely, it's dried, sealed and has moisture control pack present. Unless there was some kind of contaminant present. I've only see beef jerky mold once in my lifetime and was smaller company with questionable Jerky. We ship to where we are all the time and weather here in summer is up to 120 degrees.

Desertcart Logo

Deliver to Slovakia

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

🥩 Fuel your grind with the original smoky protein punch!

PURE BEEF GOODNESS - Crafted from 100% lean cuts for authentic, crave-worthy flavor.
POWER PACKED PROTEIN - Fuel your hustle with 10g of muscle-building protein per serving.
SNACK READY CONVENIENCE - Resealable 9 oz bags keep your jerky fresh and ready anytime.
FLAVOR THAT LEADS THE PACK - Slow-smoked over hardwood for that signature smoky kick everyone talks about.
BIG BAGS BIGGER SATISFACTION - Two large 9 oz packs to keep you fueled through work, workouts, or weekend adventures.

Jack Link's Original Beef Jerky delivers 10g of protein per serving in convenient, resealable 9 oz bags made from 100% lean beef. Slow-smoked over hardwood for a rich, smoky flavor, this snack is perfect for on-the-go professionals seeking a flavorful, high-protein boost anytime.