The key will not unlock the code

Have you set the code using the key supplied? If so you need to make sure the numbers are correctly aligned, they can be a little temperamental. If this does not work can you reset using the key provided?

I bought a lock and it won’t open with the code i set it to... the override key won’t work either. how can i send this back? it’s only a month old!

You will need to cut the back of the packaging to reveal the code to that padlock and then you can use the key to change the combination to your choice hope I have helped you in anyway?

Just bought this lock and the reset tool is missing.

Ask the seller for a new reset tool.

I can't open the lock

Wiggle the key and try and make sure it is pushed in far enough. Also check the numbers are aligned correctly.

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🔐 Lock in security, unlock your freedom.

UNMATCHED SECURITY - Tough-Cut boron-carbide shackle resists bolt cutters and drills for peace of mind.
CUSTOMIZABLE ACCESS - Set your own 4-digit combination from 10,000 options—no keys, no hassle.
LIFETIME CONFIDENCE - Backed by a limited lifetime guarantee, built to protect what matters most.
VERSATILE PROTECTION - Perfect for storage units, trailers, sheds, and more—secure your world effortlessly.
WEATHERPROOF DURABILITY - Stainless steel body with covered keyway and reinforced bumper stands up to any climate.

The MASTER LOCK Heavy Duty Combination Padlock offers a high-security, weatherproof solution with a stainless steel body and a boron-carbide shackle that’s 50% harder than standard steel. Featuring a resettable 4-digit combination with 10,000 possible codes, it’s designed for versatile outdoor and indoor use, including storage units, trailers, and sheds. Its reinforced design resists scratches, drills, and bolt cutters, backed by a limited lifetime guarantee for lasting protection.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

€ 38.39

Duties & taxes incl.

Slovakiastore

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30 daysfor PRO membership users

15 dayswithout membership

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ali H.

Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

1 day ago

Anjali K.

The product quality is outstanding. Exactly what I needed for my work.

1 month ago

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Manufacturer	Master Lock
Part Number	M40EURDNUM
Product Dimensions	9.3 x 7 x 3 cm; 310 g
Item model number	M40EURDNUM
Size	9,3 cm x 7 cm x 2,3 cm
Colour	Silver/Black
Style	Disc Padlock
Finish	Brushed
Material	Stainless Steel
Shape	Circular
Item Package Quantity	1
Number of Pieces	1
Special Features	Anti-Drill, Cut Resistant, Passcode Unlock, Resettable, Weather Resistant
Included Components	1 padlock
Batteries included?	No
Batteries Required?	No
Battery description	Not Included
Item Weight	310 g

MASTER LOCK Heavy Duty Combination Padlock, Security Level 8/10, Combination, Outdoor, Stainless Steel, Weatherproof

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